Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,910.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid to refer your friends
free meal each shift
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
Career advancement opportunities
free uniform
Job Description
Smashburger is a rapidly growing fast-casual restaurant chain that opened its first location in 2007 with the core mission of serving better burgers. Built on the foundation of quality and superior taste, Smashburger emphasizes providing exceptional customer experiences through better service, teamwork, and support. The company is committed to cultivating a diverse and safe workplace where team members are treated fairly and with respect. With an impressive growth rate averaging around 10 new restaurants annually, Smashburger invests heavily in internal development opportunities, encouraging learning and career advancement among its team members. Its slogan, "We just build better," highlights the company’s... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Strong communication skills, both written and verbal
- People management skills including coaching, counseling, developing, motivating, and leading teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
Job Duties
- Manage the performance of multiple shift leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and 4 step method of training
- Reward and recognize employee performance that exceeds company standards
- Manage daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
- Manage FSC operational standards daily
- Manage guest experience metrics such as NPS and OSAT
- Ensure all food safety standards are followed in compliance with local health departments
- Exemplify guest service on each shift and communicate SIZZLE service standards
- Manage onboarding and training for new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Ensure company cash policies are followed to minimize losses due to theft or shortages
- Manage daily labor and build schedules based on forecast tools and allowed labor percentages
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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