Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,910.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
free uniform
Referral Bonus
Job Description
Smashburger is a rapidly growing fast-casual restaurant chain that opened its very first location in 2007 with a clear mission: to serve a better burger. Known for its fresh, high-quality ingredients and made-to-order menu, Smashburger has distinguished itself in the restaurant industry by focusing on superior food quality combined with outstanding customer service. Over the years, the company has expanded significantly, opening an average of 10 new restaurants annually, which speaks to its dynamic growth and strong market presence. Smashburger is committed to fostering a diverse and inclusive workplace where team members are treated fairly and supported in a safe... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger and local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods and to move and lift boxes of food and supplies up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Strong communication skills both written and verbal
- People management skills to select, assess, coach, develop, motivate, and lead teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Ability to work in high and low temperatures
- Ability to stand for extended periods and lift up to 50 lbs
Job Duties
- Manage the performance of multiple Shift Leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees using SmashConnect, LMS, and the 4 step method of training
- Reward and recognize employee performance that exceeds company standards
- Manage daily operational checklists including line checks, uniform standards, opening and closing checklists, and safe deposit logs
- Manage FSC operational standards daily
- Manage guest experience metrics such as NPS and OSAT
- Ensure all food safety standards are followed and comply with local health departments
- Exemplify guest service on each shift and communicate SIZZLE service standards to employees
- Manage successful onboarding and training for new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Follow and ensure company cash policies to minimize losses
- Manage daily labor and build schedules based on company forecasts and sales trends
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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