Restaurant Manager

Lafayette, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $37,400.00 - $52,700.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Flexible Schedule

Career Development

Job Description

Church's Chicken is a well-established quick service restaurant that has been serving delicious comfort food to its customers for over 60 years. Renowned for its high-quality menu offerings and commitment to customer satisfaction, Church's Chicken provides a welcoming environment where guests can enjoy a memorable dining experience. As a company, Church's Chicken emphasizes hard work, opportunity, and growth for its employees, making it a place where dedicated individuals can build successful careers in the restaurant industry.

The position of Restaurant General Manager at Church's Chicken is a pivotal role responsible for overseeing all business activities at a single restaurant ... Show More

Job Requirements

High school diploma or GED required
must have 3-5 years of supervisory experience working in the restaurant industry preferably in the QSR Chicken sector
successfully complete all training and make a passing score on all applicable tests

Job Qualifications

Must have a valid driver's license and proof of valid insurance
must be able to work a minimum of 50 - 55 hours per week
must be available to work a flexible shift including weekends
knowledge of all restaurant policies, practices and operational and human resources procedures
knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting
excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
basic computer skills
knowledge of profit and loss statements
ability to implement policies and procedures
skilled in developing employees by coaching, counseling, and building strong work habits
continuously working to improve customer satisfaction
knowledge of recruiting and interviewing potential team members
ability to supervise others
manage conflict resolution
create and maintain a positive work environment

Job Duties

Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service
builds team understanding and commitment to guest service standards
communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities
assists and resolves all guest complaints in-person or by phone
ensures all incoming calls are handled in a prompt, courteous, and professional manner
directs and conducts regular training with team members
provides regular feedback to all team members and identifies areas for improvement

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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