Company Logo or Photo

KFC

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and Development

Job Description

The hiring establishment is a reputed fast-food restaurant operating under a globally recognized brand, known for its dedication to quality food and exceptional customer service. This company is a leader in the quick-service restaurant industry, managing millions of dollars in business annually across multiple locations. The organization prides itself on its robust operational standards, comprehensive training programs, and a culture that fosters growth, innovation, and inclusivity among its team members. Its commitment to maintaining the highest health, safety, and sanitation practices ensures that customers receive not only outstanding food but also a safe and welcoming environment.

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Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or retail preferred
  • ability to stand, walk, and sit for extended periods
  • capacity to lift up to 25 lbs and push/pull items up to 90 lbs
  • clear speech and hearing capabilities
  • reliable transportation with regular access to a personal vehicle
  • proficiency in Microsoft Word and Excel
  • familiarity with point-of-sale (POS) systems
  • willingness to comply with all health and safety regulations
  • ability to adapt to changing work environments and demands
  • strong organizational and multitasking skills
  • valid work authorization

Job Qualifications

  • Previous customer service or cashier experience desirable
  • proficiency using Microsoft Office suite (Word and Excel)
  • familiarity with Internet Explorer
  • solid understanding of cash handling, safety, and security procedures
  • effective leadership and communication skills
  • ability to manage and motivate a team
  • knowledge of health and food safety codes
  • strong problem-solving abilities
  • performance evaluation and coaching experience

Job Duties

  • Perform and direct overall restaurant management including inventory and cash control systems
  • ensure that all local and national health and food safety codes are maintained and company safety and security policies are followed
  • recruit, hire, train and develop high quality team members
  • maintain a positive work environment dedicated to promoting company culture and values
  • responsible for all food and beverage quality, service, and cleanliness standards within the restaurant
  • ensure that operational and training standards are consistently maintained
  • respond to customer concerns both written and verbal with the ability to creatively solve problems
  • conduct performance evaluations and recommend promotions or corrective actions when necessary
  • create a happy and safe work environment
  • ensure restaurant plans and marketing incentives are implemented
  • hold team members accountable through performance management processes
  • recognize employees for exceptional performance and embodying core values using company value cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location