Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $52,910.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Referral Bonus
Free meal per shift
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
Career advancement opportunities
free uniform
Job Description
Smashburger is a rapidly growing fast-casual restaurant chain, established in 2007 with a singular mission to serve better burgers. Known for its dedication to quality ingredients and flavorful menu options, Smashburger has positioned itself as a leader in the burger restaurant industry by focusing on delivering not just superior food but an exceptional customer experience. With an average of 10 new restaurants opening each year, Smashburger invests heavily in building internal opportunities, offering their employees avenues for learning, growth, and career development. The company prides itself on cultivating a diverse and safe workplace dedicated to fairness and teamwork, focusing on... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods and lift boxes up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Possess strong communication skills, both written and verbal
- People management skills to select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Ability to follow all guidelines and procedures set forth by Smashburger and employment regulations
- Successful completion of Smashburger training program
- Ability to work in high and low temperatures
Job Duties
- Manage the performance of multiple Shift Leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and four-step training methods
- Reward and recognize employee performance exceeding company standards
- Manage daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
- Manage FSC operational standards daily
- Manage guest experience metrics such as NPS and OSAT
- Ensure compliance with all food safety standards and local health department regulations
- Exemplify guest service on each shift and communicate SIZZLE service standards to employees
- Manage successful onboarding and training for new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Adhere to company cash policies to minimize losses
- Manage daily labor and build schedules using company forecast tools while adjusting to sales trends
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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