Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,500.00 - $57,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
performance bonuses
flexible scheduling
Job Description
Twin Peaks is a renowned restaurant and bar chain known for its distinctive lodge-inspired atmosphere, exceptional hospitality, and high-quality food and beverage offerings. The company prides itself on creating a memorable guest experience through best-in-class service and a welcoming environment. Twin Peaks emphasizes a unique blend of casual dining and entertaining ambiance, making it a popular destination for patrons seeking great food, drinks, and camaraderie. The brand has built a strong reputation in the hospitality industry by maintaining rigorous standards in cleanliness, safety, and customer service. As an employer, Twin Peaks seeks professionals who are passionate about leadership and delivering... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- Ability to effectively communicate in the English language
- Must attend orientation and agree to policies and procedures as outlined
- Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- Must successfully attend and complete any and all other required training in compliance with local and state regulations such as food and/or alcohol service certifications
- Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits
- Ability to apply common sense and understanding to carry out simple one or two-step instructions
- Ability to deal with standardized situations with only occasional or no variables
Job Qualifications
- Leadership experience in high-volume restaurants and/or bars
- Ability to effectively communicate in English
- Spanish communication skills are helpful
- Ability to apply common sense understanding to carry out multi-step instructions
- Ability to deal with quickly changing situations with many variables
- Must attend and successfully complete the Twin Peaks manager training program
- Must successfully attend and complete any and all other required training in compliance with local and state regulations such as food and/or alcohol service certifications
Job Duties
- Must follow proper Twin Peaks Girl Audition Guidelines
- Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- Ensure that alcohol is always served responsibly and in accordance with the law
- Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- Hold kitchen staff accountable to standards, safety, and sanitation guidelines
- Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
- Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- Effectively coach and counsel
- Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
- Maintain organized and updated training schedules, programs and materials for new employees
- Effectively execute training and development programs including personal development
- Consistently manage the execution of Performance Based Scheduling
- Practice sound inventory control
- Dress and act professionally each day to set a good example for all employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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