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Smashburger

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,060.00 - $65,780.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Quarterly bonus
Referral Bonus
free meal during shift
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
free uniform
Career advancement opportunities

Job Description

Smashburger is a rapidly growing restaurant chain that opened its first location in 2007 with a singular mission: to serve a better burger. Over the years, Smashburger has expanded significantly, opening an average of 10 new restaurants annually and establishing itself as a leading brand in the fast-casual burger segment. The company emphasizes high-quality food made from fresh, never frozen, ingredients, combined with outstanding service and a welcoming atmosphere. Smashburger operates in a diverse and inclusive environment where team members are treated fairly and encouraged to grow and develop within the company. This focus on people and quality has helped... Show More

Job Requirements

  • 1-2 years of manager experience in restaurants
  • Flexible to work nights, weekends, and holidays
  • Follow Smashburger uniform standards
  • Ability to follow all guidelines and procedures set forth by Smashburger and employment regulations
  • Successful completion of Smashburger training program
  • Strong communication skills
  • People management skills
  • Excellent attention to detail
  • Proven time management, consistency, and organizational skills
  • Highly motivated and self-directed
  • Physical ability to stand for extended periods and lift boxes up to 50 lbs
  • Ability to work in high and low temperatures

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years of managerial experience in restaurant operations
  • Strong communication skills, both written and verbal
  • Proven people management skills to select, coach, counsel, develop, motivate, and lead teams
  • Excellent attention to detail
  • Demonstrated time management and organizational skills
  • Highly motivated, self-directed, and results-driven
  • Ability to maintain a positive work environment
  • Commitment to following company policies and food safety standards

Job Duties

  • Manage the performance of multiple Shift Leaders and employees
  • Promote a fun and positive work environment
  • Manage the effectiveness of people-focused processes and systems
  • Provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and the four-step method of training
  • Reward and recognize employee performance that exceeds company standards
  • Manage daily completion of operational checklists such as line checks, uniform standards, opening/closing checklists, safe and deposit logs
  • Manage FSC operational standards daily
  • Manage guest experience metrics (NPS and OSAT)
  • Ensure all food safety standards are followed and comply with local health departments
  • Exemplify guest service on each shift and communicate SIZZLE service standards
  • Manage onboarding and training for new employees
  • Support routine management communication
  • Follow COGS management for food ordering and inventory
  • Ensure company cash policies to minimize losses due to theft or shortages
  • Manage daily labor and build schedules based on forecast tools and labor percentages
  • Manage local store marketing programs as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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