Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Restaurant Associates is a premier dining and event catering provider, widely recognized for serving some of the nation’s most prestigious museums, performing arts centers, and corporations. As a leading division of Compass Group USA, the company is celebrated for its commitment to hospitality excellence and superior guest experience. With a reputation for innovation and quality in food service management, Restaurant Associates is a dynamic company that values its employees and fosters a supportive, inclusive work environment. They have been honored with the Glassdoor Employee Choice Awards for Best Places to Work, underscoring their dedication to employee satisfaction and workplace culture.Show More
Job Requirements
- Bachelor's degree in hospitality management or equivalent hands-on experience in fine dining
- 2-3 years of upscale restaurant management experience
- Strong leadership and team development skills
- Experience with POS and reservation systems
- proficiency in MS Office
- Ability to handle high-pressure environments effectively
- Excellent communication skills
- Impeccable personal presentation
Job Qualifications
- Bachelor's degree in hospitality management or equivalent hands-on experience in fine dining
- 2-3 years of upscale restaurant management experience
- Deep knowledge of fine dining service and industry trends
- Strong leadership skills with the ability to develop, coach, and inspire a team
- Experience with POS and reservation systems
- proficiency in MS Office
- Proven ability to handle high-pressure environments with poise and professionalism
- Impeccable personal presentation and communication skills
Job Duties
- Lead, train, and inspire the front-of-house staff in delivering elevated, fine dining service
- Ensure all service standards align with the expectations of Longwood Gardens, our company, and our guests
- Maintain and manage staff scheduling, payroll, and administrative duties
- Conduct daily pre-shift meetings and communicate service goals clearly
- Collaborate cross-functionally to meet and exceed guest expectations
- Manage daily floor plans, station assignments, and reservation systems to optimize service flow
- Supervise and ensure completion of daily side work and service readiness
- Maintain a pristine and welcoming dining room environment
- Resolve guest concerns promptly with professionalism and grace
- Act as an ambassador of hospitality and a role model for the team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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