Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,900.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
career opportunities
free uniform
Job Description
Smashburger is a leading fast-casual restaurant chain that opened its first location in 2007 with a clear mission: to serve a better burger. The company has built its reputation by focusing on quality ingredients, better service, strong support, and effective teamwork. Smashburger is committed to creating an environment that values and treats team members fairly, promoting diversity and safety in the workplace. With an ambitious growth strategy, the brand opens approximately 10 new locations annually, investing heavily in the development and advancement of its employees through internal learning and growth opportunities. This sustained expansion and commitment to excellence have positioned... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger and employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills
- People management skills to select, assess, coach, counsel, develop, motivate, and lead teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods and lift up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of restaurant management experience
- Strong communication skills, both written and verbal
- People management abilities including coaching, counseling, and motivating teams
- Excellent attention to detail
- Proven time management and organizational skills
- Highly motivated, self-directed, and results driven
Job Duties
- Manage the performance of multiple shift leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and four-step training method
- Reward and recognize employee performance exceeding company standards
- Manage daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, and safe and deposit logs
- Manage FSC operational standards daily
- Manage guest experience metrics including NPS and OSAT
- Ensure all food safety standards are followed and compliant with local health departments
- Exemplify guest service each shift and communicate SIZZLE standards
- Manage onboarding and training for new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Ensure company cash policies to minimize losses
- Manage daily labor and build schedules based on forecasts while reducing labor when needed
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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