Restaurant Manager

NYC, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $52,910.00 - $58,630.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Quarterly bonus

Paid to refer your friends bonus

Free meal each shift worked

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k Match

flexible schedules

Employee assistance program

Career advancement fast track

free uniform

Job Description

Smashburger is a rapidly expanding fast-casual restaurant chain founded in 2007 with a clear mission to serve better burgers. Over the years, Smashburger has grown substantially by consistently opening approximately 10 new restaurants each year. The company operates with the philosophy of building better experiences by delivering better burgers, fostering better teams, and cultivating better service. Smashburger is dedicated to creating a diverse, safe, and supportive work environment where every team member is treated fairly and has the opportunity to grow and develop their skills. The company takes pride in investing in its internal talent through ongoing learning and growth... Show More

Job Requirements

1-2 years of manager experience in restaurants
flexible to work nights, weekends, and holidays
follow Smashburger uniform standards
ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
must successfully complete Smashburger training program
possess strong communication skills, both written and verbal
people management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
excellent attention to detail
proven time management, consistency, and organizational skills
highly motivated, self-directed, and results driven
physical ability to stand for extended periods and lift boxes up to 50 lbs
ability to work in high and low temperatures

Job Qualifications

1-2 years of manager experience in restaurants
strong communication skills, both written and verbal
people management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
proven time management, consistency, and organizational skills
highly motivated, self-directed, and results-driven

Job Duties

Manage the performance of multiple Shift Leaders and employees
promote a fun and positive work environment
manage the effectiveness of people focused processes and systems
provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
reward and recognize employee performance that exceeds company standards
manage with integrity the daily completion of operational checklists including line checks and uniform standards, opening/closing checklists, and safe and deposit logs
manage FSC operational standards daily
manage the guest experience metrics (NPS and OSAT)
ensure all food safety standards are followed and in compliance with local health departments
exemplify guest service on each shift and communicate SIZZLE service standards to employees
manage successful onboarding and training for new employees
support routine management communication
follow COGS management procedures for food ordering and inventory
follow and ensure company cash policies
manage daily labor
build schedules based on company forecast tool
manage local store marketing programs as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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