Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
career development and growth
training and ongoing development opportunities
6% matching 401k
Anniversary Bonus
Paid Time Off
bonus potential
healthcare
Job Description
Dunkin' is a globally recognized quick-service restaurant brand renowned for its delicious coffee and baked goods. Founded over 70 years ago, Dunkin' has become a favorite destination for millions of customers seeking fast and friendly service combined with high-quality products. Operating in numerous locations across many countries, Dunkin' focuses on delivering an exceptional guest experience, a team-oriented working environment, and continuous growth opportunities for its employees. With a strong franchise model, many Dunkin' restaurants are independently owned and managed by franchisees, allowing for localized service while adhering to the brand's high standards and values.
We are currently seeking a dedicat... Show More
We are currently seeking a dedicat... Show More
Job Requirements
- High school diploma or equivalent
- Previous leadership experience in restaurant, retail or hospitality
- Basic computer skills
- Fluent in spoken and written English
- Basic math skills and financial management experience
- Ability to work in fast-paced environment
- Strong communication and interpersonal skills
- Ability to train and develop others
- Positive and upbeat attitude
- Ability to manage multiple priorities and delegate tasks effectively
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Ability to train and develop a team
- Guest focused
- Time management
- Problem solving
- Motivating others
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
Job Duties
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Complete inventory on a periodic basis as determined by Franchisee
- Complete weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Complete DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manage cash over/short in restaurant and ensure team members are following franchisee's cash management policies
- Engage with Dunkin' Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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