Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

career development and growth
training and ongoing development opportunities
6% matching 401k
Anniversary Bonus
Paid Time Off
bonus potential
healthcare

Job Description

Dunkin' is a globally recognized quick-service restaurant brand renowned for its delicious coffee and baked goods. Founded over 70 years ago, Dunkin' has become a favorite destination for millions of customers seeking fast and friendly service combined with high-quality products. Operating in numerous locations across many countries, Dunkin' focuses on delivering an exceptional guest experience, a team-oriented working environment, and continuous growth opportunities for its employees. With a strong franchise model, many Dunkin' restaurants are independently owned and managed by franchisees, allowing for localized service while adhering to the brand's high standards and values.

We are currently seeking a dedicat... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous leadership experience in restaurant, retail or hospitality
  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math skills and financial management experience
  • Ability to work in fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to train and develop others
  • Positive and upbeat attitude
  • Ability to manage multiple priorities and delegate tasks effectively
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality
  • College degree preferred
  • Strong analytical skills and business acumen
  • Ability to train and develop a team
  • Guest focused
  • Time management
  • Problem solving
  • Motivating others
  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and embrace change

Job Duties

  • Able to perform all responsibilities of restaurant team members
  • Lead team meetings
  • Deliver training to restaurant team members
  • Ensure brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicate restaurant priorities, goals and results to restaurant team members
  • Execute new product roll-outs including training, marketing and sampling
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
  • Control costs to help maximize profitability
  • Complete inventory on a periodic basis as determined by Franchisee
  • Complete weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • Complete DCP and other vendor orders
  • Conduct self-assessments and corresponding action plans
  • Ensure restaurant budget is met as determined by Franchisee
  • Manage cash over/short in restaurant and ensure team members are following franchisee's cash management policies
  • Engage with Dunkin' Brands Field Operations team as appropriate
  • Recruit, hire, onboard and develop restaurant team members
  • Plan, monitor, appraise and review employee performance
  • Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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