
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
performance bonuses
401(k)
Paid sick time
Paid Time Off
employee dining discounts
Employee assistance program
Commuter Benefits
dependent care benefits
Job Description
THE ONE GROUP is a renowned global hospitality company specializing in the ownership, development, and operation of premium restaurants and nightlife venues. With a strong reputation for excellence, innovation, and guest satisfaction, THE ONE GROUP has established itself as a leader in the hospitality industry. The company prides itself on creating unforgettable dining experiences that combine exceptional culinary offerings with vibrant atmospheres, driven by a passion for quality and service. Operating a portfolio of unique and upscale establishments, THE ONE GROUP focuses on delivering consistent standards of hospitality while promoting growth and career advancement for its team members.
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Job Requirements
- Proven leadership experience in restaurant or hospitality management
- Strong customer service orientation
- Extensive knowledge of food and beverage operations
- Experience with restaurant management software
- Excellent leadership and communication abilities
- Strong problem-solving skills
- Financial management experience including budgets and P&L reporting
Job Qualifications
- Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
- Strong leadership, communication, and problem-solving skills
- Acute financial management skills, with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations, including front-of-house and back-of-house management
- Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
- Organize and supervise staff shifts, ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit, hire, and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation, ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
- Recommend creative ways to attract new guests, including social media engagement and promotions
- Monitor restaurant revenue and expenses, ensuring profitability and cost control
- Identify areas to optimize sales, reduce waste, and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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