Restaurant Manager

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $52,910.00 - $58,630.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Quarterly bonus

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k Match

flexible scheduling

Employee assistance program

free uniform

Job Description

Smashburger is a dynamic and rapidly growing fast-casual restaurant chain known for its commitment to serving better burgers. Founded in 2007, Smashburger has set out with a singular mission: to provide customers with superior quality burgers coupled with exceptional service. The company prides itself on cultivating a diverse, safe, and supportive work environment where all team members are treated fairly and given opportunities for personal and professional growth. With an average of 10 new restaurants opening each year, Smashburger is dedicated to building internal career paths, fostering learning, and promoting growth within its teams. This culture of continuous improvement and... Show More

Job Requirements

1-2 years of manager experience in restaurants
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger and local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills both written and verbal
People management skills to effectively select, assess, coach, counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods and lift boxes of food/supplies up to 50 lbs
Ability to work in high and low temperatures

Job Qualifications

1-2 years of manager experience in restaurants
Strong communication skills both written and verbal
People management skills to select, assess, coach, counsel, develop, motivate, and lead teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Ability to work in high and low temperatures

Job Duties

Manage the performance of multiple shift leaders and employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training including selection, development, and performance management of employees
Reward and recognize employee performance that exceeds company standards
Manage with integrity the daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, and safe and deposit logs
Manage FSC operational standards daily
Manage the guest experience metrics (NPS and OSAT)
Ensure all food safety standards are followed and comply with all local health departments
Exemplify guest service on each shift and communicate SIZZLE service standards to employees
Manage successful onboarding and training for all new employees
Support routine management communication
Follow COGS management procedures for food ordering and inventory
Follow and ensure company cash policies to minimize losses through theft or shortages
Manage daily labor
Build schedules based on company forecast tool and allowed labor percentages while responding to sales trends and adjusting labor as needed
Manage local store marketing programs as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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