Restaurant Manager

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $48,900.00 - $69,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

performance bonuses

Job Description

Parker House Hotel Established as a luxurious cornerstone of Boston's hospitality scene, the Omni Parker House Hotel stands as America's oldest continuously-operating hotel since 1855. Nestled in the heart of historic downtown Boston, this iconic hotel fuses timeless elegance with modern amenities to offer guests an unforgettable experience. Featuring 551 lavishly appointed guest rooms, the hotel boasts distinguished décor that harmonizes history and comfort seamlessly. Situated on the Freedom Trail, Parker House Hotel offers guests breathtaking views, immediate access to key cultural and historical landmarks such as Beacon Hill, Faneuil Hall Marketplace, Quincy Market, and the Financial District, as we... Show More

Job Requirements

Bachelor's degree in hospitality management or related field preferred
minimum of 5 years' experience in food and beverage management
proven leadership skills and experience managing a team
strong communication and interpersonal skills
solid understanding of health and safety regulations
ability to work flexible hours including nights, weekends, and holidays
serve safe food manager certification
current and unexpired TIPS certification
capacity to work under pressure and manage multiple tasks effectively
commitment to excellent guest service and team development

Job Qualifications

Extensive hands-on food and beverage knowledge and experience
union environment experience preferred
strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, profit and loss analysis, food, and beverage cost controls
demonstrated ability to work with Sales, Marketing, Culinary, and Catering leadership
willingness to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays
serve safe certified food manager
unexpired TIPS required
ability to work in a fast-paced environment and handle multiple priorities
highly developed customer service skills
friendly approachable demeanor and strong problem-solving abilities
keen eye for detail

Job Duties

Consistent maintenance and refinement of service standards
ensure compliance with applicable laws and regulations
ensure compliance with health, safety and sanitation awareness standards
prepare daily for health department and EcoSure inspections
maintain up to date knowledge of local competitors food and beverage offerings
work with Sales to assist in promotion of public events, in-house events, site visits, tastings, etc.
work with the Director of Finance and Purchasing Supervisor to maintain control of the standards for purchasing, receiving and storing items
control requisitioning of food and beverage quantities by forecasting volume to achieve maximum profitability by avoiding over or under production
ensure leadership floor coverage during peak outlet hours
responsible for ensuring a level of high-quality cleanliness, service, food quality and presentation
ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
communicate daily with outlet leadership team to discuss daily events, business forecast, special projects and status of associates
schedule and conduct monthly food and beverage inventories
review staffing levels to ensure guests service, operational needs and financial objectives are met
recruit and interview team members
monitor and develop team members by training, supervising, follow up and hands on management
hold associates accountable when not meeting job performance
utilize interpersonal and communication skills to lead, influence and encourage others
advocate sound financial and business decision making
encourage and build mutual trust, respect and cooperation among associates
ensure associates are treated fairly and equitably
strive to improve associate engagement and retention
solicit associate feedback, review associate satisfaction results and follow up on associate problems and concerns
ensure recognition is taking place throughout departments
maintain a professional, neat and organized appearance according to Omni Parker House standards
respond swiftly and effectively in any emergency or safety situations
ensure a safe working and guest environment to reduce the risk of injury or accident
conduct or attend all required department trainings and meetings
perform any other duties required by senior management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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