Restaurant Manager

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $52,910.00 - $58,630.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Quarterly bonus

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k Match

Flexible Schedule

Employee assistance program

free uniform

Job Description

Smashburger is a rapidly growing fast-casual restaurant chain founded in 2007 with a simple goal: to serve a better burger. Known for its commitment to quality, innovation, and customer satisfaction, Smashburger quickly made a name for itself in the competitive restaurant industry. With an average of 10 new restaurant openings each year, Smashburger emphasizes internal growth opportunities and places great value on teamwork, fair treatment, and a diverse, safe work environment. The brand's philosophy centers around "building better" — better burgers, better teams, better experiences, and better benefits, all designed to foster an exceptional workplace and customer experience.

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Job Requirements

1-2 years of manager experience in restaurants
flexible to work nights, weekends, and holidays
follow Smashburger uniform standards
ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
must successfully complete Smashburger training program
possess strong communication skills, both written and verbal
people management skills
excellent attention to detail
proven time management, consistency, and organizational skills
highly motivated, self-directed, and results driven
physical ability to stand for extended periods and lift up to 50 lbs
ability to work in high and low temperatures

Job Qualifications

1-2 years of manager experience in restaurants
strong communication skills, both written and verbal
people management skills to effectively select, assess, coach/counsel, develop, motivate, and lead teams
excellent attention to detail
proven time management, consistency, and organizational skills
highly motivated, self-directed, and results driven
ability to follow all guidelines and procedures set forth by the company and employment regulations

Job Duties

Manage the performance of multiple shift leaders and employees
promote a fun and positive work environment
manage the effectiveness of people focused processes and systems
provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and the four-step method of training, including the selection, development, and performance management of employees
reward and recognize employee performance that exceeds company standards
manage the daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, and safe and deposit logs
manage FSC operational standards daily
manage guest experience metrics (NPS and OSAT)
ensure all food safety standards are followed and in compliance with local health departments
exemplify guest service on each shift and communicate SIZZLE service standards to employees
manage successful onboarding and training for all new employees
support routine management communication
follow COGS management procedures for food ordering and inventory
ensure company cash policies are followed to minimize losses
manage daily labor
build schedules based on company forecast tools and allowed labor percentages while reacting to sales trends
manage local store marketing programs as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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