Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,900.00 - $62,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling
Job Description
Jack in the Box is a leading fast-food restaurant chain known for its diverse menu and commitment to quality service and customer satisfaction. Established with a mission to deliver quick, tasty meals in a friendly environment, Jack in the Box has grown into a nationally recognized brand with numerous locations across the United States. The company emphasizes a culture of respect, teamwork, and continuous improvement to ensure every guest has a memorable dining experience. With a strong focus on innovation, operational excellence, and community involvement, Jack in the Box remains a favorite choice for customers seeking convenience and flavorful food... Show More
Job Requirements
- high school diploma or equivalent
- previous management experience in the restaurant industry
- strong leadership and team development skills
- knowledge of food safety and hygiene regulations
- ability to analyze financial reports and operational data
- excellent communication and customer service skills
- availability to work flexible hours including weekends and holidays
- valid food handler certification or willingness to obtain it
- ability to comply with company policies and regulatory requirements
Job Qualifications
- high school diploma or equivalent
- proven experience in restaurant management or a similar leadership role
- strong understanding of restaurant operations and customer service principles
- excellent communication and interpersonal skills
- ability to lead, motivate, and develop a diverse team
- knowledge of food safety standards and labor laws
- proficiency in using management information systems and data analysis
- problem-solving skills and ability to handle guest concerns professionally
- ability to work in a fast-paced environment
- commitment to achieving sales and profitability goals
Job Duties
- recruits, selects, trains, develops, and evaluates restaurant employees
- monitors staffing levels to ensure sufficient development and talent
- ensures systems for training employees on workstations are fully implemented and adhered to by management and crew
- identifies and develops internal candidates for management and Team Leader positions
- works with restaurant management team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed
- creates a restaurant environment that is employee friendly, fun, clean and safe
- takes accountability for motivating and inspiring employees to achieve high performance
- treats all employees with respect and dignity
- regularly recognizes and rewards employees
- understands and utilizes JIB systems, processes, and tools
- complies with all state and federal labor laws and regulations
- manages daily activities to achieve excellence in restaurant operational performance
- provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with JIB systems, procedures, and food safety requirements
- reviews practices and modifies as needed to continuously improve the guest experience
- maintains visibility and interaction with guests
- responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution
- ensures management team and crew understands and operates all systems correctly
- maintains the brand image of restaurant cleanliness, maintenance, and excellent service
- serves as a role model for excellent guest service
- utilizes management information tools to analyze restaurant operational and financial performance each period, including the I&E, quality and service reports, health inspections, HACCP, etc.
- identifies trends and implements action plans for improvement
- uses data to analyze business results and consults with regional and CSC resources as needed
- focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business
- considers cost-benefit impact of financial decisions and works to protect the JIB brand
- monitors costs and adherence to budget and restaurant goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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