Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,700.00 - $63,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
Smashing Grapes Kitchen and Wine Bar is a well-established, vibrant restaurant known for its commitment to quality food, exceptional wine selections, and outstanding customer service. Located in a prime area, Smashing Grapes offers an inviting ambiance where guests can enjoy a fine dining experience coupled with a carefully curated wine list. The establishment prides itself on fostering a culture that values integrity, passion, and teamwork, ensuring every patron leaves with a memorable experience. With a strong focus on excellence, this restaurant has a reputation for high standards in food quality, safety, cleanliness, and customer satisfaction. Alongside a dynamic and enthusiastic... Show More
Job Requirements
- Three years of management experience in a high-volume, fine dining operation
- Reliable transportation
- Able to use touch-sensitive POS system
- Able to lift minimum of 10 lbs
- Able to work in a high-temperature kitchen for an extended period of time
- Must be able to take direction and delegate responsibilities
- Able to work in a fast-paced environment
- Able to work nights, weekends, and holidays as needed
Job Qualifications
- Previous management experience in a high-volume, fine dining operation
- Strong leadership and communication skills
- Knowledge of food quality and safety standards
- Ability to use touch-sensitive POS system
- Ability to work in a fast-paced environment
- Proven ability to deliver excellent customer service
- Capable of training and mentoring staff
- Ability to manage labor and product costs effectively
Job Duties
- Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
- Effectively manage the restaurant in the absence of the General Manager
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of Smashing Grapes kitchen and Wine Bar
- Implement new company policies and procedures by developing plans and instructing staff
- Provide direction to shift leaders, and staff to achieve restaurant goals
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to managers and staff and assess performance on and ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
- Consistently monitor product and labor costs to remain within goals
- Solicit guest feedback to understand the needs and wants of customers
- Train and coach staff on guest services principles and practices
- Follow Smashing Grapes Kitchen and Wine Bar restaurant policies and procedures, including those for cash handing and safety/security
- Monitor and maintain the Micros POS System
- Assist in new menu implementation
- Develop and implement creative solutions to areas of improvement
- Assist in conducting staff and daily pre-shift meetings
- Assist in any areas of the restaurant when staffing constraints require
- Identify employee weaknesses and retrain as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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