Restaurant Manager

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $65,000.00 - $75,000.00

Work Schedule

Standard Hours

Day Shifts

Benefits

career development and growth

training and ongoing development opportunities

6% matching 401k

Anniversary Bonus

Paid Time Off

bonus potential

healthcare

Job Description

Dunkin' is a leading restaurant chain renowned for its commitment to providing exceptional guest experiences and delivering operational excellence. As a global brand beloved by millions, Dunkin' has established itself as a pioneer in the fast-food and coffee industry. Known for its friendly service, high-quality products, and a vibrant atmosphere, Dunkin' restaurants offer a welcoming environment that encourages growth and development for its employees. Many Dunkin' restaurants are independently owned and operated by franchisees, ensuring a unique blend of corporate standards and local entrepreneurship. This structure promotes innovation, a strong community presence, and consistent adherence to brand quality across all... Show More

Job Requirements

High school diploma or equivalent
Previous leadership experience in a fast-paced restaurant or retail environment
Ability to manage cost controls, inventory and labor scheduling
Effective communication skills
Availability to work flexible hours including nights, weekends and holidays
Physical ability to stand for extended periods and perform repetitive motion tasks
Commitment to uphold brand standards and ensure compliance with safety and sanitation regulations

Job Qualifications

Basic computer skills
Fluent in spoken and written English
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality
College degree preferred
Strong analytical skills and business acumen
Ability to train and develop a team
Guest focused
Time management
Problem solving
Motivating others

Job Duties

Able to perform all responsibilities of restaurant team members
Lead team meetings
Deliver training to restaurant team members
Ensure brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicate restaurant priorities, goals and results to restaurant team members
Execute new product roll-outs including training, marketing and sampling
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by franchisee
Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Completion of DCP and other vendor orders
Conduct self-assessments and corresponding action plans
Ensure restaurant budget is met as determined by franchisee
Manage cash over/short in restaurant and ensure team members are following franchisee's cash management policies
Engage with Dunkin' Brands Field Operations team as appropriate
Recruit, hire, onboard and develop restaurant team members
Plan, monitor, appraise and review employee performance
Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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