Restaurant Lead Host at The Shed (FT) | The SOMM Hotel and Spa
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
hourly pay
tip pooling
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA/FSA plans
employee discount
Employee assistance program
Referral Bonus
volunteer opportunities
Online Learning Platform
Job Description
The Shed at The SOMM Hotel and Spa presents an exceptional opportunity for those eager to join the hospitality industry with a focus on delivering unforgettable guest experiences. The SOMM Hotel and Spa, located in the vibrant heart of Woodinville, Washington, is a luxury destination rooted in the natural beauty and culture of the Pacific Northwest. This upscale 164-room hotel is a cornerstone of the Harvest development, which combines a town square vibe with nearly 100,000 square feet of dining, shopping, and recreational spaces, including wine-tasting rooms, restaurants, bars, and retail outlets. This creates a dynamic and expansive environment for... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in food service hosting or related role
- Current and valid state food handler's license
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong customer service orientation
- Basic computer literacy
- Physical ability to stand and move for extended periods
- Excellent communication skills for guest interaction
- Demonstrated leadership qualities
- Commitment to upholding company values and culture
Job Qualifications
- One year prior food service host experience preferred
- Necessary state food handler's license
- Excellent communication and interpersonal skills
- Strong leadership and team coordination abilities
- Ability to manage reservation systems and POS software
- Demonstrated customer service expertise
- Capability to handle guest complaints with professionalism
- Basic operational and administrative skills
- Ability to multitask and maintain composure under pressure
Job Duties
- Greet and welcome guests promptly and warmly
- Manage reservations and waitlists using POS or reservation software
- Handle guest complaints or special requests professionally
- Ensure guests are seated efficiently and courteously
- Overlook, train, and support other hosts/hostesses
- Delegate daily tasks such as seating rotation and cleaning schedules
- Lead pre-shift meetings or coordinate with management on daily expectations
- Serve as the main point of contact between the front desk team and other departments
- Maintain an accurate floor plan and table rotation chart
- Balance server sections for optimal coverage
- Monitor dining room status and adjust seating plans to maximize efficiency
- Communicate with kitchen and waitstaff to prevent seating bottlenecks
- Manage reservations, cancellations, and special events in the system
- Track guest counts and update shift reports
- Assist the MOD on any related tasks
- Maintain cleanliness and organization of the host stand and entrance area
- Coordinate closely with servers, bussers, and management
- Notify staff of VIPs, allergies, or special guest needs
- Ensure smooth transitions between seating and dining experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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