Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $27.89
Work Schedule
Standard Hours
Benefits
Generous Paid Time Off
Health Insurance
401k Retirement Option
Five-star hospitality training
Opportunity for advancement
Employee Discount Programs
Job Description
Cavallo Point Lodge is a renowned luxury lodge nestled at the foot of the iconic Golden Gate Bridge in Sausalito, in the San Francisco Bay area. Known for its unique blend of historic charm and modern, environmentally sustainable design, the lodge offers guests an exceptional experience that combines luxury accommodations with fine dining, a healing arts center and spa, a cooking school, and versatile meeting facilities. As a proud member of Historic Hotels of America, Cavallo Point holds a prestigious place in the hospitality community, recognized widely for its commitment to quality and sustainability. The lodge has earned accolades such... Show More
Job Requirements
- must have a high school diploma or equivalent
- two years of fine dining experience as a host/hostess preferred
- must be able to lift 20 lbs
- must be able to work standing for 8+ hours per day
- trained in responsible alcohol service preferred
- basic beverage knowledge (wine, beer, liquor)
- POS knowledge (Micros preferable)
- strong computer skills (Excel and Word)
- familiar with OpenTable reservation system preferred
- proficient conversational English
- exception people skills, natural smiler and comfortable interacting with guests
Job Qualifications
- two years of fine dining experience as a host/hostess preferred
- high school diploma or equivalent required, college degree preferable
- trained in responsible alcohol service preferred
- basic beverage knowledge (wine, beer, liquor)
- POS knowledge (Micros preferable)
- strong computer skills (Excel and Word)
- familiar with OpenTable reservation system preferred
- proficient conversational English
- exceptional people skills, natural smiler and comfortable interacting with guests
Job Duties
- handle all guest requests in a professional and courteous manner
- organize reservation template from OpenTable reservation system
- greet and acknowledge all guests that arrive and depart restaurant
- show guests to pre-planned table destinations
- answer general guests’ questions regarding restaurant operations (hours, menus, bathroom location etc.)
- answer calls when reservation line is forwarded to main host desk
- sincere and warm interaction with all guests and consistent eye contact
- assist with large party booking and set up
- organizes and maintains the flow of the restaurant with the employees and managers
- graciously interacts with guests that are waiting for tables providing timely feedback
- embraces Cavallo Point’s Approachable Luxury Philosophy Card and Culture, inspiring the employees to follow and embrace our values and goals
- maintain and follow high safety standards and personal conduct
- follow Company policies and procedures as established in the Employee Handbook
- attend interdepartmental meetings as required
- sincere and warm interaction with all guests/clients/vendors including consistent eye contact with a smile
- follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs
- other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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