Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career Development
Paid holidays
Job Description
Live Nation Entertainment is the world’s foremost live entertainment company, renowned for its comprehensive reach across the global market through its leading subsidiaries: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Ticketmaster stands as a global event ticketing pioneer, boasting nearly 455 million tickets sold, over 145,000 events ticketed, and a client base of more than 12,000 across 21 countries. Live Nation Concerts has emerged as the single largest live entertainment provider worldwide, facilitating close to 23,000 shows annually for over 2,700 artists across 33 countries. Artist Nation Management represents a roster of approximately 280... Show More
Job Requirements
- High school diploma
- Experience or knowledge of restaurant operations and guest relations
- Ability to multi-task and handle difficult situations diplomatically
- Capacity to seat guests efficiently in a high-volume environment
- Adherence to House of Blues uniform and appearance policy
- Basic computer proficiency
- Flexibility in scheduling including days, nights, weekends and holidays
- Ability to stand for extended periods
- Ability to lift or move up to 25 lbs using proper lifting techniques
Job Qualifications
- High school diploma
- Working knowledge of restaurant operations and guest relations
- Skill in diplomacy, multitasking, verbal communication, organization, and interpersonal relations
- Ability to handle potentially volatile situations with tact
- Ability to seat guests efficiently in a high-volume setting
- Adherence to uniform and appearance policies
- Basic computer skills
- Flexible availability including days, nights, weekends, and holidays
- Preferred high skill in Open Table or other reservation software
- Knowledge of POS systems such as MICROS
- Previous customer service or host experience
- Strong interpersonal communication and teamwork skills
Job Duties
- Meet, greet and seat guests with a positive and friendly attitude
- Act as a source of information for all guests entering the House of Blues
- Manage guest flow and control seating arrangements
- Obtain guest details including party size and special needs
- Utilize the HOB reservation system to estimate wait times
- Guide guests to tables and provide menus
- Anticipate and respond to guest satisfaction needs
- Promote current shows, menu items, and retail offerings
- Answer guest questions about menu, events, and venue history
- Communicate wait times and special event details to appropriate staff
- Maintain cleanliness and organization at the host stand and entry areas
- Ensure compliance with safety and sanitation standards
- Assist other employees and departments as needed
- Work special events as scheduled
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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