Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Paid training
Job Description
Loews Hotels & Co is a renowned luxury hotel brand known for its exceptional service, elegant properties, and commitment to creating memorable guest experiences. The company has expanded its prestigious portfolio by entering Kansas City, Missouri, with the launch of the Loews Kansas City Hotel. This grand 800-room hotel is an architectural marvel, standing 24 stories tall with an all-glass façade that prominently defines the city skyline. The hotel offers extensive amenities catering especially to groups and meetings, highlighting 60,000 square feet of flexible meeting and function space, making it an ideal venue for conferences, events, and social gatherings. It's... Show More
Job Requirements
- High school diploma or equivalent
- previous restaurant or hospitality experience preferred
- excellent communication skills
- strong organizational abilities
- leadership capability
- customer service orientation
- flexibility to work various shifts
- ability to maintain professionalism in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- previous experience in restaurant service or supervisory role preferred
- strong communication and interpersonal skills
- ability to manage reservations and guest seating effectively
- proficiency in maintaining guest history and records
- detail-oriented with excellent organizational skills
- ability to lead and motivate a team
- customer service focused
- knowledge of safety and hygiene standards
Job Duties
- Supervises restaurant activities in absence of manager
- controls reservation book, accepts reservations and enters them accurately
- maintains guest history files to enhance repeat guests experience
- assigns work stations and pre-meal side work and inspects dining room and service areas before meal periods
- maintains guest records including arrival, cover count, seat assignment, turnover, availability
- inspects menus for cleanliness and acceptability
- greets guests politely and professionally
- determines guest needs and verifies table availability
- guides guests to appropriate tables and presents menus
- ensures removal of unnecessary place settings
- notifies servers of guest seating and special requests
- inspects dining room appearance and assigns correction of deficiencies
- monitors dining room activity and assists servers and assistants
- assigns post-meal side work and ensures completion
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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