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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.75 - $16.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
uniform provided
Job Description
Coury Hospitality is renowned for its expertise in lifestyle, boutique hotels, and restaurants, offering an unparalleled blend of hospitality and dining experiences. The company is dedicated to elevating food and beverage offerings to align perfectly with the quality and sensorial experience of its carefully curated hotels. Known for creating memorable moments, bringing dreams to life, and delivering unmatched perfection, Coury Hospitality prides itself on personalized and thoughtful service from the moment guests arrive. Their commitment to excellence and authenticity fosters an environment where employees can be their true selves and thrive professionally. As specialists in crafting unique guest experiences, Coury... Show More
Job Requirements
- At least sixteen years old (twenty-one to serve alcoholic beverages)
- previous restaurant or customer service experience
- completion of restaurant training course
- ability to stand and walk throughout an eight-hour shift
- ability to lift up to 40 pounds
- closed-toe, non-canvas, non-skid-soled shoes required
- fluency in reading, writing, and speaking English
- excellent communication skills
- ability to multitask and prioritize
- professional personal presentation
- punctuality and reliable attendance
- ability to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or GED preferred
- at least one year of restaurant or customer service experience
- previous server experience preferred
- successful completion of restaurant training course
- excellent personal presentation and interpersonal skills
- ability to communicate effectively with guests, coworkers, and supervisors
- ability to think and communicate clearly under pressure
- basic knowledge of menu, ingredients, and cooking techniques
- knowledge of sanitation and computer operations
- ability to multitask effectively
- ability to maintain excellent attendance and punctuality
- ability to work all shifts, including weekends and holidays
Job Duties
- Monitors guests entering and exiting dining area
- graciously greets guests upon arrival
- maintains an accurate, fair, and up-to-date waitlist and seating chart
- informs guests when their table is ready
- escorts guests to their seats, provides menus, and informs them of the server's name
- takes reservations and reviews the daily reservation book using Open Table
- seats guests without reservations
- possesses comprehensive knowledge of menus and daily unavailable items
- familiar with frequent guests' names and preferences
- directs seating rotation to ensure smooth workflow
- balances customer flow among service stations
- oversees dining room functioning during meal service
- gathers guest satisfaction feedback and makes adjustments
- answers dining room telephone, takes reservations and staff messages
- handles guest service issues promptly and reports to Restaurant Manager on Duty
- completes table checks when assigned and operates cash register
- reconciles cash till at shift start and close, following company policies
- maintains cleanliness of workstation and surrounding areas
- ensures constant presence at host stand
- communicates guest preferences verbally and via printed chits
- proactively notifies management of seating delays
- assists servers and bus persons with tasks as customer flow allows
- wears required uniform and adheres to grooming dress policies
- conducts oneself professionally with awareness of guest view
- maintains communication and teamwork with coworkers and supervisors
- adheres to company and department procedures, policies, expectations, and quality standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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