Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
collaborative work environment
Job Description
The Pueblo of Sandia is a renowned establishment committed to providing exceptional hospitality services in a culturally rich and vibrant environment. Located in New Mexico, the Pueblo of Sandia operates a variety of facilities including a restaurant and bar that serve both locals and visitors alike. The organization is deeply rooted in principles such as integrity, fairness, collaboration, communication, and a strong recognition for performance excellence. This foundation ensures that the Pueblo of Sandia not only attracts and retains a qualified workforce but also fosters professional growth opportunities and contributes significantly to the ongoing success of its operations today and... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to pass stringent background investigation
- Willingness to undergo pre-employment and random drug screening
- Ability to lift at least 25 pounds
- Able to stand or walk for more than four hours per day
- Comfortable working in environments with exposure to extreme temperatures, dirt, dust, fumes, odors, and noise
- Ability to perform physical tasks such as balancing, climbing, crawling, crouching, kneeling, lifting, pulling, pushing, reaching, walking, sitting, standing, stooping, and talking
- Commitment to punctuality and regular attendance according to established policies
Job Qualifications
- Must be at least 18 years of age
- High school diploma, GED certification or equivalent preferred
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to handle guest concerns professionally and effectively
- Knowledge of restaurant reservation and seating protocols
- Ability to work harmoniously with co-workers and supervisors
- Demonstrated ability to provide warm and welcoming hospitality
Job Duties
- Greets guests with a friendly and welcoming demeanor
- Escorts guests to tables and assists with seating needs
- Answers phone calls and manages reservation inquiries professionally
- Records reservation details and special requests accurately
- Communicates guest requests and VIP information to staff
- Maintains a positive attitude and professional appearance
- Relays wait times and other important information to guests
- Inspects dining and serving areas for cleanliness and setup
- Coordinates with kitchen, management, serving staff, and customers to address concerns
- Takes to-go and room service orders, ensuring accuracy
- Processes daily transactions including cash, credit cards, and vouchers
- Assists servers and bussers as needed
- Makes daily floor plans for server rotations
- Packages takeout orders
- Monitors server availability to seat guests appropriately
- Places guests on wait lists and notifies them when tables are ready
- Confirms amenities with front desk
- Performs additional job-related duties as assigned
- Provides quality guest service and resolves issues promptly
- Builds relationships with guests based on respect and confidence
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities