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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan
flexible scheduling
Job Description
Patterson Kitchen is a distinguished dining establishment nestled within the elegant Hotel Hartness, known for offering guests a refined and memorable culinary experience. This restaurant is part of a luxury hotel in Greenville, celebrated for its distinctive design and exceptional service standards. Hotel Hartness prides itself on creating a welcoming environment that exemplifies high-end hospitality and impeccable guest care. With a focus on quality, guest satisfaction, and a luxurious atmosphere, Patterson Kitchen stands out as a premier destination for diners seeking a sophisticated yet warm and inviting dining experience.
The role of the Hostess at Patterson Kitchen is vital... Show More
The role of the Hostess at Patterson Kitchen is vital... Show More
Job Requirements
- Ability to stand for extended periods
- light lifting (up to 20 lbs) when needed
- ability to move throughout restaurant and hotel as required
Job Qualifications
- Exceptional interpersonal and communication skills
- positive attitude with a genuine passion for guest service
- ability to remain calm, organized, and professional in a fast-paced environment
- strong teamwork orientation
- previous experience in hosting, guest relations, or hospitality service
- experience using restaurant reservation systems such as OpenTable
- knowledge of high-end or boutique hospitality environments
Job Duties
- Greet and welcome guests with a friendly, polished, and professional demeanor
- escort guests to tables, present menus, and ensure a smooth handoff to service staff
- maintain a warm and approachable presence at the host stand, anticipating guest needs
- demonstrate thorough knowledge of restaurant offerings, hotel amenities, and local information
- manage reservations through the restaurant's reservation platform and assist with phone inquiries
- strategically organize seating to support service flow and optimize guest experience
- communicate wait times accurately and manage waitlists efficiently
- coordinate with servers and management to ensure balanced sections and timely table turns
- maintain cleanliness and organization of the host stand and entrance areas
- assist with opening and closing duties, including menu setup, station stocking, and ambiance checks
- work collaboratively with servers, bartenders, and management to support seamless operations
- uphold brand standards and contribute to a welcoming atmosphere reflective of Hotel Hartness
- follow all hotel and restaurant policies, including uniform standards and service guidelines
- adhere to safety, sanitation, and guest privacy protocols
- represent Patterson Kitchen and Hotel Hartness with professionalism at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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