Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Flexible Schedule
Retirement Plan
Job Description
This job opening is for the position of Host(ess) within the Food and Beverage department of a hospitality establishment. The establishment operates a restaurant aimed at providing an exceptional dining experience by delivering superior guest satisfaction. Hosts and hostesses serve as the first point of contact for guests entering the restaurant, embodying the brand's values through courteous and efficient service. As a Host(ess), the individual will be responsible for greeting and escorting guests to their tables while efficiently managing the dining room seating arrangements to optimize the restaurant's operational flow. This role requires a blend of excellent interpersonal skills, the... Show More
Job Requirements
- Must possess an innate desire to serve
- ability to read, speak, and write the English language to fully comprehend guest requests, memos, and reservations
- ability to remember, recite, and promote a variety of menu items
- ability to move through a crowded room to seat guests
- ability to relay important reservation requests to servers
- ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- no prior experience required
- prior hospitality experience preferred
- ability to multi-task
- ability to self-motivate during slow periods
- ability to interact with adults and children in a professional manner
- cash handling experience preferred
- ability to direct guests to events throughout the hotel
- maintain a clean environment and ensure area is always organized
- clean all menus before, during and after shift
- ensure proper posture is maintained while at maitre'd stand
Job Qualifications
- Ability to read, speak, and write the English language
- ability to remember, recite, and promote a variety of menu items
- ability to move through a crowded room to seat guests
- ability to relay important reservation requests to servers
- ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- no prior experience required
- prior hospitality experience preferred
- ability to multi-task
- ability to self-motivate during slow periods
- ability to interact with adults and children in a professional manner
- cash handling experience preferred
- ability to direct guests to events throughout the hotel
- ability to maintain a clean environment and ensure area is always organized
Job Duties
- Meet and greet guests as they arrive
- ensure even distribution of tables for each server
- always remember to smile
- verbally communicate to server the table number sat and the number of guests
- politely take guests to table
- hand them menus, a wine list, and inform them who their server will be
- inform guests of specials and leave with a courteous greeting
- clean and display proper menus before, during, and after shift
- check floor for debris, sweep and use carpet sweeper if necessary
- assist wait staff and bus staff as needed
- assist with to-go orders
- thank all guests graciously and invite them to return
- perform other duties as assigned per Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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