Restaurant Host - Marketplace Café - Valley Fair

Nordstrom, Inc. is a leading fashion specialty retailer known for its exceptional customer service and wide range of high-quality apparel, shoes, and accessories. With locations across the United States, Nordstrom has established itself as a prominent name in retail, celebrated for its commitment to style, quality, and a superior shopping experience. This company is widely recognized for fostering a positive work environment where employees are valued and supported, contributing to its reputation as an employer of choice within the retail sector.

The host/hostess position at Nordstrom is an excellent opportunity for motivated, friendly individuals who are passionate about customer service and eager to contribute to the vibrant atmosphere of a busy retail restaurant or dining area. The role is pivotal in creating the first impression for customers as they enter the establishment, requiring a welcoming presence and professional demeanor at all times.

As a host/hostess, you will be responsible for greeting and seating customers promptly in a courteous and efficient manner, ensuring a smooth and pleasant dining experience from the outset. Sharing your enthusiasm for the menu and products with guests will help enhance their overall experience, making each visit memorable and enjoyable. This role also involves assisting with new employee training by reinforcing successful performance and providing support as needed, which highlights the collaborative and supportive culture at Nordstrom.

Additionally, flexibility is essential in this role, as the schedule varies depending on business needs and may include varied hours to accommodate peak periods. Apart from front-of-house customer interaction, you may be asked to support other restaurant areas such as answering telephones, managing financial transactions, stocking supplies, maintaining clean workspaces, and handling documentation to ensure operational efficiency.

Nordstrom places a strong emphasis on a safe and inclusive work environment, encouraging team members to communicate clearly and professionally with both customers and coworkers. The ability to thrive in a fast-paced environment is critical given the dynamic nature of the retail restaurant setting. Having a food handler's card (where required by local and state regulations) and prior experience in food service or hospitality (preferred) will be advantageous for candidates pursuing this position.

The pay range for this hourly role varies from $20.15 to $20.95 based on location, knowledge, skills, and experience, with potential eligibility for performance-based incentives and bonuses. Nordstrom also offers a comprehensive benefits package that supports employees and their families, including medical, vision, dental, life, and disability insurance options, retirement plans, paid time off, holidays, and merchandise discounts. Eligibility for these benefits depends on location, job level, classification, and length of employment.

This position represents a critical part of Nordstrom's commitment to outstanding customer service and a welcoming atmosphere. Joining Nordstrom as a host/hostess means becoming part of a team that values professionalism, enthusiasm, and a passion for excellence. Nordstrom is committed to equal opportunity employment and supports applicants with disabilities by providing necessary accommodations.

If you are looking for a rewarding and dynamic customer service role within a prestigious and employee-focused company, this host/hostess position at Nordstrom offers a chance to grow, learn, and contribute to a premier retail experience while enjoying competitive wages and rich benefits.