Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $25.65
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hourly wage
Career development opportunities
inclusive work environment
Health and safety initiatives
team collaboration
competitive pay
Cultural appreciation
Job Description
Raffles Boston is a distinguished luxury hotel dedicated to celebrating and preserving its rich cultural heritage while fostering an environment of mutual respect and greatness among its team members. Known for its iconic presence and exceptional hospitality services, Raffles Boston is committed to providing both guests and employees with an experience defined by cultural appreciation, professionalism, and excellence in service. The organization believes that a deep understanding and embracement of diverse cultural backgrounds within its workforce enriches the hotel's atmosphere and service quality, making it a standout destination in the hospitality industry. This ethos begins from the moment a prospective... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of customer-facing experience
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication skills
- Ability to multitask and prioritize in high-pressure environments
- Knowledge of food safety and sanitation
- Physically able to stand and walk for entire shifts
- Familiarity with restaurant reservation and POS systems
- Basic math skills
- Self-motivated and able to work independently
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in a customer-facing role, preferably in hospitality
- Previous experience in a luxury establishment preferred
- Excellent communication and interpersonal skills
- Proficiency in restaurant reservation systems
- Self-motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to work with minimal supervision
- Ability to deliver exceptional service levels under pressure
- Ability to multitask and prioritize in a fast-paced environment
- Flexible schedule, including nights, weekends, and holidays
- Knowledge of food safety and sanitation practices
- Basic math skills for managing wait times and table assignments
- Physically fit to stand and walk for the duration of the shift
- Familiarity with point-of-sale (POS) systems a plus
Job Duties
- Greet and welcome guests in a professional manner upon arrival
- Obtain and record essential dining information from guests, including dietary requirements and special occasions
- Strategically manage dining room seating arrangements, anticipating business fluctuations to maximize efficiency
- Implement organized seating protocols to maintain optimal service flow for servers
- Conduct regular, thorough inspections of restaurant areas, promptly reporting any equipment deficiencies or aesthetic issues through appropriate channels
- Maintain a clean and safe working environment in compliance with health and safety regulations
- Actively participate in and promote adherence to health and safety initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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