Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
hourly wage
Job Description
Raffles Boston is a distinguished luxury hotel committed to crafting a unique cultural landmark that fosters appreciation for diverse heritages among its team members. This esteemed establishment takes pride in the rich cultural heritage it embodies and strives to ensure that every employee understands and embraces this diversity. The commitment to cultural appreciation and excellence begins the moment a potential colleague connects with Raffles Boston and continues throughout their entire employment journey. The hotel’s culture is built on mutual respect, collaboration, and a unified pursuit of greatness, which translates into exceptional experiences not only for guests but also within the... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in a customer-facing role preferably in hospitality
- Flexible schedule including nights weekends and holidays
- Physically fit to stand and walk for the duration of the shift
- Knowledge of food safety and sanitation practices
- Basic math skills for managing wait times and table assignments
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in a customer-facing role preferably in hospitality
- Previous experience in a luxury establishment preferred
- Excellent communication and interpersonal skills
- Proficiency in restaurant reservation systems
- Self-motivated with the ability to make effective decisions
- Demonstrates initiative and the ability to work with minimal supervision
- Ability to deliver exceptional service levels under pressure
- Ability to multitask and prioritize in a fast-paced environment
- Flexible schedule including nights weekends and holidays
- Knowledge of food safety and sanitation practices
- Basic math skills for managing wait times and table assignments
- Physically fit to stand and walk for the duration of the shift
- Familiarity with point-of-sale POS systems a plus
Job Duties
- Greet and welcome guests in a professional manner upon arrival
- Obtain and record essential dining information from guests including dietary requirements and special occasions
- Strategically manage dining room seating arrangements anticipating business fluctuations to maximize efficiency
- Implement organized seating protocols to maintain optimal service flow for servers
- Conduct regular thorough inspections of restaurant areas promptly reporting any equipment deficiencies or aesthetic issues
- Maintain a clean and safe working environment in compliance with health and safety regulations
- Actively participate in and promote adherence to health and safety initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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