Company Logo or Photo

Rivers Casino

Restaurant Host- Crossings Cafe

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Flexible Schedule

Job Description

Rivers Casino Portsmouth, located in Portsmouth, Virginia, is a premier entertainment destination known for its vibrant casino gaming, dining, and hospitality services. As part of Caesars Entertainment, a leading company in the hospitality and gaming industry, Rivers Casino Portsmouth offers an exciting and dynamic work environment focused on delivering exceptional guest experiences and entertainment. The establishment provides a unique blend of gaming excitement and upscale dining options, attracting a diverse clientele seeking quality service and unforgettable memories. As a part-time, on-site team member, you'll join a dedicated staff committed to creating a welcoming environment where guests feel valued from the... Show More

Job Requirements

  • High school diploma, preferred
  • gaming license/registration as required by jurisdiction(s)
  • ability to obtain a food handlers card
  • excellent verbal communication skills
  • excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization
  • demonstrates the ability to establish credibility and rapport with operating leaders
  • ability to work flexible shifts and days of the week, including holidays

Job Qualifications

  • High school diploma, preferred
  • gaming license/registration as required by jurisdiction(s)
  • ability to obtain a food handlers card
  • excellent verbal communication skills
  • excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization
  • demonstrates the ability to establish credibility and rapport with operating leaders
  • ability to work flexible shifts and days of the week, including holidays

Job Duties

  • Answers phones
  • greets all guests and bids guest farewells and thanks them for choosing Crossings Cafe
  • shows the guest, at a comfortable pace with them, to their table
  • gives a quality assurance, for example "Enjoy your dinner."
  • introduces server when seating guest
  • follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: "Good morning, afternoon, or evening, thank you, ma'am or sir, may I?"
  • informs the server of special requests, celebrations or time constraints, using approved methods
  • follows approved check transfer policy
  • performs opening and closing procedures as defined
  • provides the kitchen and management with a breakdown of large parties throughout the meal period as necessary
  • performs any mailing, posting, mailing list, and projects given them by the manager on duty as time permits
  • pays particular attention to all tables which will be seated, making sure that the table is properly set before seating
  • ensures that all menus and wine lists are in good shape, wiped and presentable to the guest
  • posting daily floor plans
  • stocking supplies (i.e.: matches, business cards, toothpicks, etc.)
  • adheres to proper sanitation procedures
  • maintains cleanliness, stocking, sale and appearance of retail items and restaurant entrance
  • all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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