Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a renowned leader in the integrated entertainment and casino gaming industry, with a rich network of 43 destinations spread across North America. The company also extends its influence through online sports betting and iCasino platforms, such as theScore Bet Sportsbook and Casino. Known for its commitment to providing exceptional entertainment experiences, PENN Entertainment thrives on its diverse and enthusiastic workforce dedicated to delivering fun and memorable moments for every guest. The establishment not only focuses on offering world-class entertainment but also prioritizes career growth, diversity, sustainability, and comprehensive wellness programs for its team members. This combination of... Show More
Job Requirements
- must be at least 18 years of age
- high school diploma or equivalent
- previous customer service experience in a high-volume operation preferred
- read, write, speak, and understand English
- excellent customer service and communication skills
- available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
Job Qualifications
- high school diploma or equivalent
- previous customer service experience in a high-volume operation preferred
- excellent customer service and communication skills
- read, write, speak, and understand English
- available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
Job Duties
- provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff
- greets and makes welcome each guest entering restaurant
- seats guests in restaurant as per specified rotation requirements
- maintains proper seating and reservation documentation
- monitors restaurant for table availability
- keeps designated working area clean and organized
- wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
- assists wait staff and bus persons in their duties, such as refilling water glasses and coffee cups, helping pre-bus and bus tables, attending to guest needs
- completes all assigned closing duties at end of shift
- knows and promotes current casino events and programs and can give guests directions to all casino areas
- thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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