Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.90 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
team events
Job Description
Live Nation Entertainment is the world’s leading live entertainment company made up of global market leaders including Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 455 million tickets sold, over 145,000 events ticketed, and more than 12,000 clients across 21 countries. Live Nation Concerts produces nearly 23,000 shows annually for over 2,700 artists in 33 countries, making it the single largest provider of live entertainment worldwide. Artist Nation Management is recognized as one of the world’s leading artist management companies, representing approximately 280 artists. The synergy... Show More
Job Requirements
- High school diploma
- Active CA Food Handlers Card
- Flexible availability including days, nights, weekends and holidays
- Ability to stand for extended periods
- Ability to lift or move up to 25 lbs
- Basic computer skills
- Skill in diplomacy and multitasking
- Excellent interpersonal skills
- Ability to work in a fast-paced, loud and stressful environment
Job Qualifications
- Active CA Food Handlers Card
- High school diploma
- Working knowledge of restaurant operations, seating procedures, guest relations, and problem solving
- Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Ability to seat guests efficiently in a high volume restaurant
- Ability to adhere to HOB uniform and appearance policy
- Efficient in basic computer skills
- Flexible availability including days, nights, weekends and holidays
- Preferred qualifications include skilled use of Open Table or other reservation software
- Knowledge of Point of Sale systems, preferably MICROS
- Previous customer service or host experience
- Skilled in interpersonal communication and teamwork
Job Duties
- Meet, greet and seat all guests with a positive, friendly, helpful attitude and be a general source of information
- Assist in all areas of host stand operations to ensure a high quality guest experience
- Understand the HOB Hospitality Zone
- Greet all guests promptly and courteously in a professional manner
- Control the flow of guests coming into the restaurant and those who are waiting for a table
- Obtain guests’ names, number in party, physical description, arrival times and any needs for children when applicable
- Direct guests to an appropriate location when on a wait
- Utilize the HOB reservation system to estimate and quote accurate wait times for tables
- Show guests to tables, place menus in guest hands, and wait for guests to be seated before leaving the table
- Anticipate and respond to guest needs to ensure satisfaction
- Market current and future shows, menu items and retail by placing marketing literature on dining tables
- Properly answer guest questions regarding the menu, music hall, events, related art, music, history and artists appearing at House of Blues
- Thank each guest for visiting and invite them to return in a friendly and sincere manner
- Communicate wait times, parties of eight or more, and special event information to door host, kitchen and Manager on Duty to ensure proper flow
- Communicate to kitchen when large parties and special event parties have been seated
- Keep host area clean and organized throughout the shift
- Keep floor in host area free of spills, food, trash or other obstacles
- Polish and clean all entry door windows throughout the shift
- Maintain HOB safety and sanitation standards
- Assist other employees and departments as needed
- Adhere to standard operating procedures
- Occasionally work special events scheduled throughout the venue
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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