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UCLA

Restaurant Host

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.05 - $27.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and Development
flexible schedule
Paid holidays

Job Description

Plateia Restaurant, located at 425 Westwood Plaza, is a vibrant dining establishment known for delivering an exceptional culinary experience through its full-service restaurant, lounge, and bar. As part of a well-respected hospitality division at the University of California, Los Angeles (UCLA), Plateia offers a dynamic working environment that values professionalism, cultural responsiveness, and a commitment to guest satisfaction. The restaurant prides itself on its high standards of service and a welcoming atmosphere that encourages guests to return. The team at Plateia works cohesively to create memorable dining experiences, from the moment guests enter the restaurant until the conclusion of their... Show More

Job Requirements

  • must be 18 years or older
  • 1+ years host or cashier experience in a full-service restaurant
  • ability to engage respectfully with diverse populations
  • ability to remain calm during customer dissatisfaction
  • ability to communicate effectively in English
  • ability to work in fast-paced environments
  • basic math skills for payment processing
  • proficiency with business software and food service applications
  • ability to interact positively with guests and team members
  • availability to work evenings, weekends, holidays, and overtime
  • satisfactory background check completion
  • satisfactory pre-placement physical examination

Job Qualifications

  • 1+ years host or cashier experience in a full-service restaurant
  • ability to engage respectfully with diverse populations
  • ability to remain calm during customer dissatisfaction
  • proficient written and verbal communication in English
  • ability to work efficiently in fast-paced environments
  • math skills sufficient to process payments
  • proficient with Microsoft Office Suite and food service software applications
  • skill in positive guest and team interaction
  • preferred knowledge of culinary techniques
  • preferred knowledge of alcoholic beverages including beer, wine, and spirits

Job Duties

  • greet guests warmly and promptly seat them
  • monitor open and seated sections of the restaurant, bar, and lounge
  • estimate wait times and manage the reservation system
  • answer telephone calls and take reservations as needed
  • communicate guest feedback, large groups, complaints, and concerns to management and kitchen staff
  • maintain reservation and occupancy charts
  • provide exceptional customer service encouraging return visits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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