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The Heights

Restaurant Host

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Day Shifts
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Benefits

Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
Hotel and travel discounts
Professional Development
promotion opportunities

Job Description

First Hospitality is a renowned hotel development, investment, and management company headquartered in Chicago since 1985. Over the decades, it has grown to become a forward-thinking organization known for its commitment to excellence, innovation, and inclusivity. The company prides itself on creating value for all stakeholders by embracing an open-minded approach to doing business, promoting diversity, and fostering a collaborative work environment. First Hospitality is dedicated to hiring and retaining a high-performing, diverse workforce where individual differences are respected and valued, ensuring that the needs of a wide range of customers are met with care and professionalism. The company also... Show More

Job Requirements

  • Ability to speak, read, write, and understand primary language(s) used in the workplace
  • Able to stand, walk, grasp, bend, and pivot repeatedly
  • Able to lift up to 30 pounds occasionally

Job Qualifications

  • Ability to speak, read, write, and understand primary language(s) used in the workplace
  • Strong interpersonal and communication skills
  • Previous experience in a customer service or hospitality role preferred but not required
  • Ability to multitask and manage time efficiently
  • Friendly and approachable demeanor
  • Basic problem-solving skills
  • Ability to work well in a team environment

Job Duties

  • Set up the restaurant and/or lounge area for service
  • Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
  • Provide each guest an individualized greeting using charisma and stylized communication
  • Purposefully navigate and seat each guest with respect to individual requests
  • Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
  • Maintain cleanliness of restaurant spaces to be inviting and accommodating
  • Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
  • Complete additional duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.