Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Job Description
The Company is a hospitality establishment dedicated to providing exceptional guest experiences through attentive and efficient service. Primarily operating in the hotel and dining sector, the Company prides itself on maintaining high standards of hospitality and customer care. With a focus on creating welcoming environments for every guest, the Company has made a commitment to excellence in both service quality and operational efficiency. As a full-time employer, the Company offers a structured work environment that supports professional growth in the hospitality industry. Employees are given opportunities to enhance their skills through ongoing training and certification requirements, such as Food Handlers,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to multi-task
- Ability to show initiative in job performance including anticipating needs
- Ability to routinely meet deadlines
- Effective problem-solving skills including anticipating, preventing, identifying and solving problems
- Ability to assimilate complex information from disparate sources and adjust to meet constraints
- Effective listening and understanding skills
- Ability to work with and understand financial information and basic arithmetic functions
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Strong communication skills
- Ability to multi-task effectively
- Initiative in job performance
- Effective problem-solving skills
- Ability to understand financial information and basic arithmetic functions
- Knowledge of state liquor laws
- Familiarity with standard service protocols
Job Duties
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- Greeting guests, providing clear and accurate wait time and guiding guests to table
- Comply at all times with company standards and regulations to encourage safe and efficient hotel operations
- Comply with certification requirements as required for the position to include Food Handlers, Alcohol Awareness, Safety
- Have a passion for customer service and strong communication skills
- Know how to prepare cashier report at the end of the shift
- Know how to properly take reservations for outlets
- Ensure quality control of menus with regard to cleanliness and appearance
- Perform opening and closing duties according to established side work checklist
- Ability to answer the telephone according to standards
- Have a complete knowledge of standards of service for receiving a room service order
- Have a thorough knowledge of menus and current specials in all applicable departments
- Assist servers and cashiers in the servicing of guests as needed
- Know and understand the state liquor laws
- Perform other duties as requested by management
- Attend meetings or training as required by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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