Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Uniform allowance
Training and Development
team events
Job Description
Mainsail is a reputable hospitality establishment located in Macon, GA, known for delivering exceptional dining experiences by combining excellent customer service with a warm and inviting atmosphere. As a valued part of the local hospitality industry, Mainsail prides itself on its dedication to guest satisfaction and teamwork, fostering an environment where both employees and customers feel welcomed and appreciated. The company embraces diversity and equal opportunity, ensuring all employees have a respectful and supportive workplace, free from discrimination based on race, gender, age, disability, or any other protected status. Mainsail is committed to maintaining high standards of service and hospitality,... Show More
Job Requirements
- High School diploma or higher
- Previous hospitality experience preferred
- At least one-year host position in the Macon, GA area preferred
- Excellent customer service skills
- Excellent communication skills both verbal and written
- Ability to use technology e.g. tablets, iPads
- Ability to assist with menu revisions when needed
Job Qualifications
- High School diploma or higher
- Previous hospitality experience preferred, at least one-year host position in the Macon, GA area preferred
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- Ability to use technology e.g. tablets, iPads
- Ability to assist with menu revisions when needed
Job Duties
- Welcome each guest genuinely and seat them as quickly as possible
- Ability to converse with guests in a friendly, hospitable and informative manner
- Use a rotation method to ensure seating is fair
- Report to work on time and in proper uniform/approved attire
- Work as a team with all team members within the hotel
- Check greeter station assigned for cleanliness of area
- Ensure the front of the restaurant is clean and all objects are dust free
- Check all tables to ensure they are set up and ready to be seated with guests
- Communicate to servers when seating tables
- Assist servers when necessary
- Have knowledge of all areas within the hotel
- Ability to communicate to managers the flow of private dining rooms
- Observe flow of the private dining rooms
- Assist in the detailing of tables and remove items not in use, extra place settings should be removed
- Never solicit tips
- Attend monthly department meetings and daily stand ups
- Perform other duties as management requests to service our guests
- Ability to use POS (point of sale) system MICROS as well as Yelp reservation system
- Assist managers with daily duties such as scheduling of stations
- Follow the procedures addressed in the training manual
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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