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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Vision Insurance
Paid Time Off
401k
401K Matching
employee discount
Job Description
TGI Fridays is a renowned casual dining restaurant chain known for offering a lively atmosphere, timely service, and consistently high-quality American cuisine. Established with a vision to provide guests with an exceptional dining experience, TGI Fridays blends classic recipes with modern flavors, making it a favorite choice for both families and groups of friends looking to enjoy meals in a warm and inviting setting. The restaurant operates with a customer-first philosophy, emphasizing attentive service and a welcoming environment. TGI Fridays not only prides itself on its extensive menu choices but also on its commitment to safety, sanitation, and health protocols... Show More
Job Requirements
- High school diploma or GED
- Prior customer service experience in the hospitality industry a plus
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
- Must walk and stand during the entire shift
- Must be able to read and write English
- Must be able to hear well in an environment with loud background noise
Job Qualifications
- High school diploma or GED
- Prior customer service experience in the hospitality industry a plus
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
- Must walk and stand during the entire shift
- Must be able to read and write English
- Must be able to hear well in an environment with loud background noise
Job Duties
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Inform guests of current promotions and ensure a smooth handoff to service staff
- Observe guests’ needs throughout dining experience to ensure they receive high quality service
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
- Perform general cleaning duties throughout shift and at closing
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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