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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Sunny Hotel, a distinguished beachfront hotel located in the vibrant and picturesque Sunny Isles Beach, Florida, is renowned for offering an exceptional tropical paradise experience to its guests. This prestigious hotel features stunning ocean views, modern amenities, and a lively atmosphere, which collectively create an exciting and inviting work environment for its team members. As part of a respected hospitality brand, The Sunny Hotel is deeply committed to delivering unforgettable hospitality experiences and exemplary service that exceeds guest expectations. Its dedication to excellence is reflected in the meticulous attention to detail and warm guest interactions that have become hallmarks... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service
- excellent communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- flexibility to work evenings, weekends, and holidays
- knowledge of reservation systems
- basic computer skills
Job Qualifications
- high school diploma or equivalent
- previous experience in a customer service role, preferably in a restaurant or hospitality setting
- excellent communication and interpersonal skills
- friendly and outgoing personality
- ability to multitask and work in a fast-paced environment
- strong organizational and time management skills
- flexibility to work evenings, weekends, and holidays
- knowledge of reservation systems and basic computer skills
Job Duties
- greet guests with a warm and friendly smile upon arrival
- escort guests to their tables and ensure seating arrangements are organized
- provide menus, answer questions, and make recommendations
- coordinate with the kitchen and servers to ensure timely service
- assist with taking reservations and managing the waiting list
- maintain a clean and organized host/hostess station
- handle guest inquiries and resolve any issues or complaints
- uphold high standards of professionalism and service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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