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Restaurant Guest Service Manager (Restaurant Assistant Manager), $72,000 - $96,500
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $96,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Savings benefits
Educational opportunities
special extras
bonus
Long-term incentive units
Paid Time Off
Job Description
Disney is a globally renowned entertainment company recognized for delivering magical experiences through its theme parks, resorts, film studios, and various entertainment outlets. Among its diverse portfolio is the beautiful Aulani resort located on the island of Oahu, Hawaii. This resort blends the magic of Disney with the rich cultural heritage of Hawaii, offering guests unparalleled experiences that combine unique storytelling, luxurious amenities, and world-class hospitality.
As part of the Disney family, the Aulani resort emphasizes inclusivity, creativity, and a commitment to excellence, making it a sought-after place to work for professionals passionate about hospitality and guest service. Disney's ... Show More
As part of the Disney family, the Aulani resort emphasizes inclusivity, creativity, and a commitment to excellence, making it a sought-after place to work for professionals passionate about hospitality and guest service. Disney's ... Show More
Job Requirements
- High school degree or equivalent
- Minimum two years of restaurant management experience
- Experience managing revenue of 1 million dollars annually
- Knowledge of restaurant financial management
- Strong leadership skills
- Ability to develop and motivate teams
- Understanding of operational processes
- Knowledge of food safety standards
- Proficiency in relevant computer applications
- Ability to work in fast-paced environment
- Excellent decision-making and organizational skills
Job Qualifications
- High school degree or equivalent
- Proven two years of restaurant management experience
- Previous revenue responsibility of 1 million dollars annually
- Knowledge of financial aspects of an operation
- Demonstrated passion for guest service and cast development
- Ability to improve operational processes and efficiencies
- Strong partnering, organizational, and decision-making skills
- Proven computer skills
- Ability to develop, teach and work with a diverse team
- Ability to work in a rapidly changing environment
- Bachelor's degree or equivalent desired
- Knowledge of wine and spirits preferred
- Sommelier certification preferred
- Leadership in AAA four or five diamond rated restaurant preferred
- Multilingual Japanese/English speaking preferred
- Experience in Hawaii preferred
Job Duties
- Manage and lead day-to-day restaurant operations
- Emphasize cast and guest satisfaction
- Provide leadership, support, motivation and development to cast members
- Monitor and ensure exceptional service and food quality and presentation
- Develop and nurture partnerships with resort partners
- Meet or exceed financial goals
- Ensure compliance with loss prevention and food safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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