Restaurant General Manager - Tides Coastal Kitchen
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Highly competitive wages
Comprehensive benefit plan
401K matching program
flexible scheduling
Travel Discounts
employee room rate discounts
Health Insurance
Job Description
Tides Coastal Kitchen is the signature restaurant located within the prestigious Delta Hotel by Marriott Virginia Beach Waterfront, offering guests a unique dining experience just steps away from the scenic Chesapeake Bay. Managed by Crescent Hotels & Resorts, a company celebrated for its devotion to exceptional hospitality and associate well-being, Tides Coastal Kitchen prides itself on delivering an atmosphere of casually elegant dining paired with exceptional guest service. As part of the broader Crescent Hotels & Resorts family, the Delta Hotel is dedicated to crafting memorable experiences that reflect the culture and spirit of the local area, all while fostering... Show More
Job Requirements
- Minimum 1 to 2 years of restaurant management experience, preferably in a hotel or upscale dining environment
- Strong knowledge of restaurant operations, financial management, and hospitality standards
- Proven leadership skills with the ability to motivate and develop a high-performing team
- Excellent communication, problem-solving, and organizational skills
- Proficiency in POS systems and restaurant management software
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Food Safety and Alcohol Service certifications or ability to obtain
- Ability to communicate in English
- Self-starting personality with an even disposition
- Maintain a professional appearance and manner at all times
- Ability to communicate well with guests
- Willingness to pitch in and help co-workers
- Ability to withstand prolonged periods of standing and/or walking
- Ability to lift/carry weight up to 50 pounds
- Ability to push and pull carts of products weighing up to 150 pounds
Job Qualifications
- Minimum 1 to 2 years of restaurant management experience
- Strong knowledge of restaurant operations
- Financial management skills
- Proven leadership and team development abilities
- Excellent communication skills
- Problem-solving capabilities
- Organizational skills
- Proficiency with POS and restaurant management software
- Food Safety and Alcohol Service certifications or the ability to obtain
- Ability to work flexible schedules
- Effective guest communication skills
Job Duties
- Oversee daily restaurant operations, ensuring an efficient and seamless dining experience
- Maintain high standards of service, cleanliness, and food quality
- Monitor reservations, seating arrangements, and guest flow to optimize service
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate
- Recruit, train, and develop front-of-house staff to provide outstanding service
- Foster a positive work environment that encourages teamwork and professional growth
- Conduct performance reviews and provide coaching to improve service standards
- Manage employee schedules, ensuring proper coverage while controlling labor costs
- Monitor and control operating costs, including labor, food, and beverage expenses
- Responsible for covering peak periods to ensure revenue maximization and service delivery
- Ensuring that the restaurant complies with sanitation and safety standards for guests and associates
- Check that all equipment is in working order
- Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests
- Follow up on work orders so repairs and maintenance of facility are completed on a timely basis
- Responsible for achieving restaurant revenues and margins
- Handle inventory management and work with vendors to ensure efficient supply chain operations
- Process payroll, manage tip distribution, and maintain accurate financial records
- Monitor product quality and guest satisfaction in restaurant
- Ensure that food quality is consistent, appealing, and prepared to guest specifications
- Interact with guests to obtain feedback on quality of service and food in outlet
- Address guest inquiries, feedback, and concerns in a professional and timely manner
- Maintain strong relationships with regular guests and the local community to boost business
- Responsible for the execution and planning of all restaurant activations
- Collaborate with hotel management and marketing teams to drive restaurant promotions and events
- Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, condiments, to provide service
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends and assist in preparations of specials
- Communicate both verbally and in writing to provide clear direction to staff
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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