Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
BHC is a distinguished company operating in the hospitality sector, widely recognized for its excellence in providing exceptional restaurant experiences. With a commitment to quality, innovation, and customer satisfaction, BHC has established numerous successful outlets that blend outstanding food, service, and ambiance. The company culture fosters growth, collaboration, and professional development, making it an employer of choice for ambitious individuals passionate about the restaurant and hospitality industry.
The role of Restaurant Manager at BHC is a critical leadership position responsible for the comprehensive management of the restaurant’s operations. This full-time, in-person position demands a seasoned professional who can effectivel... Show More
The role of Restaurant Manager at BHC is a critical leadership position responsible for the comprehensive management of the restaurant’s operations. This full-time, in-person position demands a seasoned professional who can effectivel... Show More
Job Requirements
- 8-10 years of service experience, preferably in a fine dining environment and/or luxury hospitality
- excellent communication and organization skills
- ability to interact professionally and diplomatically with a variety of business partners, guests, colleagues, and direct reports
- fluency in Microsoft Office Suite: Word, Excel, PowerPoint
- prior experience with accounting software, POS systems, and payroll/HRIS systems
- ability to read and interpret general business documents
- ability to effectively present information and respond to questions from managers, guests, and BHC Executives
- must have savvy business acumen, clear communication, critical thinking skills, and be an agile learner
Job Qualifications
- 8-10 years of service experience in fine dining or luxury hospitality
- excellent communication and organizational skills
- ability to interact professionally and diplomatically with various stakeholders
- proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint
- prior experience with accounting software, POS systems, and payroll/HRIS systems
- ability to read and interpret business documents
- effective presentation skills and responsiveness to managers, guests, and executives
- strong business acumen
- clear communication
- critical thinking
- agile learner
Job Duties
- Implements corporate operations standards and practices to ensure consistency and excellence within the restaurant operations
- Supports outlet leaders to maintain the restaurant brand, identity, vision, and concept
- Works in conjunction with the Director of F&B to ensure restaurant training and assistance
- Ensures consistency of service, prices, restaurant image, and improvements across all properties
- Participates in weekly manager meetings and assists in unit economics
- Maintains profit and loss accountability and participates in corporate budget planning
- Complies with legal and safety standards and trains outlet leaders for compliance
- Manages and mentors the outlet leadership team
- Oversees day-to-day restaurant operations
- Writes weekly staff schedules and manages labor costs
- Maintains consistent business to meet budget targets
- Manages guest experience and atmosphere
- Conducts pre-shift meetings and distributes notes
- Leads staff training and food & wine seminars
- Supervises all colleagues during dining service
- Ensures guest hospitality at the host area
- Promotes continuous improvement in service quality and colleague satisfaction
- Supervises guest and colleague interactions during service hours
- Supports trainers, leads, hosts, and floor staff in pre-opening and service duties
- Follows personnel policies and administers corrective actions
- Provides colleague feedback and conducts evaluations
- Audits daily time clock and labor reports
- Submits time clock and labor reports for payroll
- Schedules labor to meet business needs and identifies overtime
- Costs out schedules to align with budgeted labor percentages
- Acts as liaison for People & Culture Department
- Conducts interviews and makes hiring recommendations
- Leads and motivates colleagues and managers
- Reviews monthly profit and loss statements
- Collaborates on annual budget and strategic planning
- Controls variable costs including food, labor, and marketing
- Approves promotional comps according to SOPs
- Employs creative solutions to maximize profit
- Provides food and beverage cost analysis
- Manages guest inquiries and feedback promptly
- Tracks recovery efforts and shares during meetings
- Troubleshoots restaurant technical equipment
- Supervises on-site technical work
- Prepares operational reports and maintains purchase records
- Develops relationships with customers through communication
- Manages restaurant office supplies
- Handles email and voicemail correspondence
- Maintains emergency contact systems and information
- Organizes shared drive and manages file storage
- Types, formats, and distributes restaurant menus
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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