Restaurant General Manager - Smokewood American Grill - Northwest Arkansas National Airport
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,600.00 - $65,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Paradies Lagardère is a leading company specializing in retail and food service operations, particularly within airports and travel locations. Committed to delivering superior customer experiences, Paradies Lagardère's Dining Division is a restaurateur at heart, focusing on more than just managing restaurants. The company emphasizes delivering memorable dining experiences through outstanding culinary quality, engaging environments, and exceptional hospitality. With a strong dedication to its mission, Paradies Lagardère continuously strives to exceed the expectations of customers and business partners alike, maintaining first-class standards in every aspect of its operation. The company's culture is built on core values known as TRIFIC — Trust,... Show More
Job Requirements
- 5-7 years of experience in a full-service restaurant
- Obtain and maintain Serve Safe Food Manager's Certification within six months
- Ability to lift a minimum of 50 lbs
- Ability to stand, bend, reach, climb ladders, and walk long distances
- Ability to stand for extended periods and work in varying temperatures
- Willingness to work various shifts as determined by business needs
- Proficiency in reading, writing, Microsoft Office Suite, and mathematics
- Basic knowledge of systems such as SAP, UKG, and Workforce Management a plus
Job Qualifications
- 5-7 years of experience in a full-service restaurant
- Serve Safe Food Manager's Certification (to be obtained within six months of hire or promotion)
- Bachelor of Science degree in hotel or restaurant management is desirable
- Combination of practical experience and education acceptable
- Proficiency in restaurant functions including food planning, purchasing, sanitation, security, policies, personnel management, recordkeeping, and report preparation
- Proficiency in Microsoft Office Suite and mathematics
- Knowledge of systems such as SAP, UKG, and Workforce Management a plus
- Strong leadership and coaching abilities
- Ability to work various shifts in a 7-day, 365-day environment
- Excellent interpersonal, communication, and team-building skills
- Demonstrated ability to maintain performance under stress
Job Duties
- Provide courteous, friendly, and efficient service with a smile to customers and team members at all times
- Embrace and promote the company core values TRIFIC
- Support and commit to achieving company strategic goals including profitable growth, guest satisfaction and associate engagement
- Execute location and brand standards while taking ownership of restaurant operations
- Lead, develop, and mentor Management Team and hourly employees
- Build a great workplace by promoting team engagement, career development, and learning
- Inspire and mentor team members to reach full potential and develop bench strength
- Source and recruit high potential candidates using approved interview processes
- Ensure compliance-based and brand-specific training completion
- Set and follow up on performance goals and conduct timely evaluations
- Investigate and resolve guest complaints promptly with appropriate actions
- Maintain restaurant cleanliness, food quality, presentation, and dress code standards
- Ensure a visible presence and accessible leadership for team and guests
- Promote a safe and healthy work environment
- Enforce HACCP and sanitary food handling practices
- Oversee food preparation and service quality consistency
- Manage operational checklists and necessary disciplinary actions
- Verify accuracy of closing procedures, paperwork, and timekeeping
- Analyze financial data daily and take actions to maintain profitability
- Maximize scheduling to align labor costs with sales and guest satisfaction
- Control food and beverage purchasing to maintain acceptable food cost percentage
- Monitor expenditures, utility usage and adjust as necessary
- Complete personnel and payroll duties accurately and on time
- Implement security and loss prevention procedures
- Review financial goals regularly with management team
- Demonstrate thorough understanding and use of operational software systems
- Adapt to fast-changing environments using problem-solving skills
- Promote efficiency through task consolidation, delegation, and empowering others
- Ensure compliance with operational standards, laws, and company policies
- Exhibit strong communication and leadership skills supporting open dialogue and motivation
- Role model behaviors and service expectations for the team
- Maintain professional poise, interpersonal skills, and teamwork in dynamic environments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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please contact the employer.