Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,600.00 - $75,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Professional development opportunities
Job Description
Montelucia Resort and Spa is a luxurious hospitality establishment nestled at the base of the scenic Camelback Mountain within the prestigious community of Paradise Valley. This upscale resort features 253 elegantly appointed guestrooms, including 38 suites and two exquisite presidential suites. The architecture of Montelucia Resort and Spa draws inspiration from the rich cultural heritage, whitewashed villages, and sun-drenched landscapes of Spain's Andalusia region, providing guests with a unique, immersive experience. The property is home to the award-winning Moroccan-themed Joya Spa, three inviting resort pools, and five distinguished dining venues, including the critically acclaimed Prado restaurant. Its location, adjacent to... Show More
Job Requirements
- Bachelor's degree or equivalent
- Previous restaurant general manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
Job Qualifications
- Bachelor's degree or equivalent
- Previous restaurant general manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
Job Duties
- Provide proper training and supervision of all personnel including assistant managers and supervisors
- Ensure prompt, courteous service in compliance with Omni Food and Beverage standards and company policies
- Ensure maximum guest satisfaction while dining
- Conduct daily pre-meal meetings with service staff
- Supervise floor during operation
- Monitor timing of guest experience
- Handle guest complaints satisfactorily
- Maintain smooth running operations
- Create weekly schedules for Front of the House staff
- Ensure kitchen, stewarding, and cashier staff are on duty as scheduled
- Keep side-stations stocked with equipment
- Complete and check out all side-work
- Ensure beverage machines function properly
- Manage station rotation in seating
- Assist in seating or service of guests as necessary
- Coordinate all functions in dining room during service
- Monitor productivity of service staff
- Critique quality and consistency of food product
- Post special boards and descriptions accurately
- Check food quality and presentation from kitchen
- Maintain food displays during service
- Monitor guest satisfaction and comments
- Recognize repeat guests
- Review reservations daily and check VIP list
- Handle all special attention details
- Maintain physical atmosphere and cleanliness of restaurant
- Ensure staff uniforms and appearances meet specifications
- Inspect tabletops, side-stations, and tray stands during service
- Inspect all menus daily
- Ensure all equipment is clean and in good condition
- Maintain neat, orderly, and clean work areas
- Adjust lights and music appropriately for meal periods
- Contribute to restaurant profitability through cost control
- Perform positive up-selling with service staff
- Expedite table turnover and table resetting
- Implement sales promotions and merchandising programs
- Assist cashier with beverage-related procedures and equipment
- Adhere to all company policies and procedures
- Know emergency procedures including CPR and work to prevent accidents
- Enforce liquor liability laws
- Perform additional duties as assigned by management
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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