Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,600.00 - $75,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Montelucia Resort and Spa is a renowned luxury resort located at the base of the stunning Camelback Mountain in the exclusive Paradise Valley. This resort features 253 elegant guestrooms, 38 suites, and two presidential suites, all designed with inspiration from the rich history and charming white-washed villages of Spain's Andalusia region. The Montelucia Resort offers a unique blend of architectural beauty and modern comfort, making it a premier destination for travelers seeking tranquility and luxury. The resort's amenities include the award-winning Moroccan-inspired Joya Spa, three sparkling resort pools, and five exceptional dining venues, including the critically acclaimed restaurant Prado. Situated... Show More
Job Requirements
- Bachelor's degree or equivalent
- Previous restaurant general manager experience
- Flexible schedule including evenings, weekends, and holidays
- Knowledge of financial statements and labor productivity
- Ability to lead and supervise restaurant personnel
- Strong communication and customer service skills
- Familiarity with food and beverage service protocols
- Ability to handle guest complaints effectively
- Knowledge of safety and emergency procedures including CPR
- Understanding of liquor liability laws
- Strong organizational skills
- Ability to work in a fast-paced environment
Job Qualifications
- Bachelor's degree or equivalent
- Previous restaurant general manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
Job Duties
- Ensure maximum guest satisfaction while dining in the restaurant
- Conduct pre-meal meetings with service staff daily
- Supervise floor operations during service
- Ensure service personnel follow service protocols including steps of service
- Monitor timing of guest experience
- Handle guest complaints to satisfaction
- Maintain smooth running operation
- Make weekly schedules for front of the house staff
- Ensure kitchen, stewarding, and cashier staff are on duty as scheduled
- Ensure side-stations are fully stocked with equipment
- Complete and check out all side-work
- Ensure beverage machines function properly
- Manage station rotation in seating
- Assist in seating or serving guests as necessary
- Coordinate all functions in dining room during service
- Monitor productivity of service staff
- Critique quality and consistency of food product
- Ensure special boards or descriptions are posted accurately
- Continuously check food quality and presentation
- Maintain food displays during service
- Monitor guest satisfaction and comments on food and service
- Recognize repeat guests
- Review reservations daily and check VIP list
- Handle special attention details properly
- Maintain restaurant cleanliness and atmosphere
- Ensure staff uniforms and appearances meet specifications
- Inspect tabletops, side-stations, and tray stands during service
- Ensure menus are inspected daily
- Maintain equipment cleanliness and condition
- Keep work areas neat and orderly
- Adjust lights and music appropriately
- Contribute to profitability through cost control
- Promote positive up-selling techniques
- Expedite table turnover and resetting
- Implement sales promotions and merchandising
- Be familiar with beverage procedures and assist cashier
- Know and follow company policies and procedures
- Understand emergency procedures including CPR
- Enforce liquor liability laws
- Perform other duties as assigned by management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink connects hospitality businesses with candidates.
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