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Restaurant General Manager, Playa - The Diplomat Beach Resort

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Mental Health Resources
Paid Time Off
Travel Discounts
Parental leave
401k plan with company match
Employee Stock Purchase Program
debt-free education
Career growth opportunities
Recognition and rewards

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and maintaining a strong commitment to quality, innovation, and community leadership. Founded in 1919, Hilton has built a reputation as a premier lodging company with a diverse portfolio ranging from luxurious full-service resorts to mid-priced hotels and extended-stay suites. The company prides itself on fostering an inclusive and diverse work environment that supports the mental and physical well-being of its team members, ensuring they thrive both personally and professionally. With an award-winning workplace culture, Hilton remains a top choice for hospitality professionals seeking to... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum of 5 years experience in restaurant or hotel F&B management
  • Strong leadership and communication skills
  • Ability to work in a fast-paced, high-energy environment
  • Proficiency in budgeting and financial management
  • Knowledge of health and safety regulations
  • Flexibility to work evenings, weekends and holidays
  • Prior experience in union environments preferred

Job Qualifications

  • Proven experience in restaurant or hotel food and beverage management
  • Strong leadership and team development skills
  • Excellent knowledge of guest service standards and operational controls
  • Ability to manage budgets, forecasting and financial performance
  • Familiarity with health, safety and sanitation regulations
  • Effective communication and interpersonal skills
  • Experience with marketing and promotional activities
  • Prior union experience a plus

Job Duties

  • Manage all outlet operations including guest service standards, product quality, cost controls, profitability, marketing initiatives, budgeting and forecasting
  • Monitor and develop team member performance including supervision, professional development, counselling, evaluations, recognition and reward
  • Assess product and service satisfaction trends, address issues, and implement improvements
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Initiate and execute marketing and up-selling techniques to maximize revenue
  • Keep team members informed about outlet offerings, pricing, policies, local events and facilities
  • Recruit, interview and train new team members

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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