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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel Discounts
Parental leave
401k plan with company match
Employee Stock Purchase Program
debt-free education
Career growth opportunities
Recognition and rewards
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and maintaining a strong commitment to quality, innovation, and community leadership. Founded in 1919, Hilton has built a reputation as a premier lodging company with a diverse portfolio ranging from luxurious full-service resorts to mid-priced hotels and extended-stay suites. The company prides itself on fostering an inclusive and diverse work environment that supports the mental and physical well-being of its team members, ensuring they thrive both personally and professionally. With an award-winning workplace culture, Hilton remains a top choice for hospitality professionals seeking to... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 5 years experience in restaurant or hotel F&B management
- Strong leadership and communication skills
- Ability to work in a fast-paced, high-energy environment
- Proficiency in budgeting and financial management
- Knowledge of health and safety regulations
- Flexibility to work evenings, weekends and holidays
- Prior experience in union environments preferred
Job Qualifications
- Proven experience in restaurant or hotel food and beverage management
- Strong leadership and team development skills
- Excellent knowledge of guest service standards and operational controls
- Ability to manage budgets, forecasting and financial performance
- Familiarity with health, safety and sanitation regulations
- Effective communication and interpersonal skills
- Experience with marketing and promotional activities
- Prior union experience a plus
Job Duties
- Manage all outlet operations including guest service standards, product quality, cost controls, profitability, marketing initiatives, budgeting and forecasting
- Monitor and develop team member performance including supervision, professional development, counselling, evaluations, recognition and reward
- Assess product and service satisfaction trends, address issues, and implement improvements
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Initiate and execute marketing and up-selling techniques to maximize revenue
- Keep team members informed about outlet offerings, pricing, policies, local events and facilities
- Recruit, interview and train new team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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