Restaurant General Manager, Peacock Alley - Waldorf Astoria Washington DC
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
Peacock Alley at the Waldorf Astoria Washington DC offers a prestigious and historic dining experience within one of the city’s most iconic luxury hotels. The Waldorf Astoria Washington DC, located in the reimagined Old Post Office building on Pennsylvania Avenue, stands as a beacon for luxury, hospitality, and exceptional service in the heart of the nation’s capital. With its 263 rooms, expansive 38,000 square feet of event space, and multiple premier dining and bar venues, the hotel creates a distinguished atmosphere for guests and residents alike. This newly transformed landmark is not just a place to stay but a destination... Show More
Job Requirements
- Bachelor’s degree in hospitality or related field preferred
- Minimum 2-3 years of upscale restaurant management experience
- Experience with financial performance management and budget oversight
- Ability to lead and train a diverse team
- Strong interpersonal and customer service skills
- Familiarity with health and safety regulations
- Must be available to work various shifts including weekends and holidays
- Experience working in a unionized environment preferred
Job Qualifications
- At least 2-3 years of restaurant management experience in an upscale dining environment
- Experience managing a unionized work environment preferred
- Strong knowledge of beverage program and cocktail service
- Demonstrated leadership and team development skills
- Proficiency with restaurant technology systems
- Excellent communication and organizational skills
- Ability to work flexibly including weekdays, weekends, and holidays
Job Duties
- Plan and direct all aspects of restaurant operations including guest service standards, product quality, cost controls, marketing initiatives, budgeting and forecasting, department management, and policy enforcement
- Monitor and develop team member performance through supervision, professional development, counselling, evaluations, and recognition
- Create and maintain customer databases and collaborate with Sales and Marketing/Public Relations on strategy
- Maximize efficiency of technology systems such as Open Table for reservations
- Monitor and assess service and satisfaction trends to address issues and improve guest experience
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Initiate and implement up-selling techniques to promote food, beverage, and services including menu creation and cross-selling across the hotel
- Recruit, interview, and train new team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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