Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $25.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Omni Amelia Island Resort & Spa is a premier luxury resort located on Amelia Island, offering guests an unparalleled experience with 3.5 miles of pristine beaches, scenic marshlands, and a host of upscale amenities. This oceanfront resort stands out with its world-class pools, championship golf courses, a comprehensive full-service spa, multiple dining options, and a variety of family-friendly activities that cater to guests of all ages. Known for its commitment to exceptional service, Omni Amelia Island Resort & Spa not only provides guests with a memorable stay but also fosters a dynamic work environment where associates are supported through comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Previous leadership experience in food and beverage or restaurant management
- Ability to manage and motivate a team
- Strong customer service skills
- Knowledge of food and beverage service standards
- Ability to handle guest complaints professionally
- Scheduling proficiency
- Ability to maintain a clean and organized work environment
- Familiarity with liquor liability laws
- Excellent communication skills
- Ability to work flexible hours including holidays
- Basic financial acumen
Job Qualifications
- Bachelor's degree preferred
- Previous restaurant general manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
Job Duties
- Insure maximum guest satisfaction while dining in the restaurant
- Conduct pre-meal meetings with service staff daily
- Supervise floor operations during service
- Ensure service personnel follow protocol including steps of service
- Monitor timing of guest experience
- Handle all guest complaints to satisfaction
- Maintain a smooth running operation
- Make weekly schedules for front of the house staff
- Ensure kitchen, stewarding and cashier staff are on duty as scheduled
- Ensure side-stations are fully stocked with equipment
- Complete and check out all side-work
- Ensure beverage machines function properly
- Ensure station rotation in seating
- Assist in guest seating or service as necessary
- Coordinate all functions during dining room service
- Monitor productivity of service staff
- Critique quality and consistency of food product
- Post accurate special boards and descriptions
- Continuously check food quality and presentation
- Maintain food displays during service
- Monitor guest satisfaction and comments on food and service
- Recognize repeat guests
- Review reservations daily and check VIP list
- Handle all special attention details
- Maintain cleanliness and atmosphere of restaurant
- Ensure staff uniforms and appearances meet specifications
- Inspect tabletops and side-stations
- Inspect all menus daily
- Ensure all equipment is clean and in good condition
- Keep work areas neat, orderly and clean
- Adjust lights and music appropriately
- Contribute to restaurant profitability through cost control
- Perform positive up-selling with service staff
- Expedite table turnover and resetting
- Implement sales promotions and merchandising
- Be familiar with beverage procedures and equipment
- Assist cashier when needed
- Adhere to all company policies and procedures
- Enforce liquor liability laws
- Perform any other duties assigned by management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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