Restaurant General Manager | Seaglass & Palmetto Press
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work schedule
Job Description
Omni Amelia Island Resort and Spa is a luxurious oceanfront resort located on Amelia Island, where guests can enjoy 3.5 miles of pristine beaches and scenic marshlands. The resort offers an exceptional array of amenities, including world-class pools, championship golf courses, a full-service spa, diverse dining options, and engaging family-friendly activities. Known for its rich history and impeccable service, Omni Amelia Island Resort and Spa prides itself on providing a dynamic and exciting work environment for its associates. Employees receive comprehensive training and mentoring, and the company fosters a culture built on respect, gratitude, and empowerment. With a reputation for... Show More
Job Requirements
- High school diploma or equivalent
- Previous leadership experience in a similar food and beverage environment
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Strong organizational and multitasking skills
- Excellent interpersonal and communication skills
- Familiarity with liquor laws and liability regulations
- Commitment to providing exceptional guest service
- Physical ability to stand for extended periods
- Proficiency in scheduling and staff management
Job Qualifications
- Bachelor's degree preferred
- Previous restaurant general manager experience required
- Knowledge of financial statements and labor productivity
- Strong leadership and communication skills
- Ability to manage a flexible schedule including evenings, weekends, and holidays
- Experience with customer service and conflict resolution
- Understanding of food and beverage operations and standards
Job Duties
- Oversee Seaglass Lobby Lounge food and beverage service
- Facilitate training and supervision of all Seaglass staff
- Deliver prompt and courteous service complying with company standards
- Insure service personnel follow established service protocols
- Monitor timing and quality of guest dining experience
- Handle guest complaints to satisfaction
- Maintain smooth operation of the restaurant
- Create weekly schedules for Front of House staff
- Ensure kitchen, stewarding, and cashier staff are present as scheduled
- Stock side-stations fully with necessary equipment
- Make sure beverage machines function properly
- Ensure station rotation in seating
- Assist in guest seating and service as needed
- Coordinate dining room functions during service
- Monitor productivity and performance of service staff
- Critique food quality and presentation
- Maintain food displays during service
- Monitor guest satisfaction and manage comments
- Recognize and cater to repeat guests
- Review reservations and VIP lists daily
- Handle all special attention details properly
- Maintain restaurant atmosphere and cleanliness
- Ensure staff uniform and appearance compliance
- Inspect and maintain tabletops and menus
- Maintain equipment cleanliness and condition
- Keep work areas neat and orderly
- Adjust lighting and music according to meal period
- Contribute to restaurant profitability through cost control
- Perform positive up-selling techniques
- Expedite table turnover and resetting
- Implement sales promotions and merchandising programs
- Be familiar with beverage procedures and assist cashier
- Adhere to all company policies and liquor laws
- Perform additional duties as assigned by management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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