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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,500.00 - $69,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
The hiring establishment is a prominent restaurant company known for its commitment to delivering exceptional guest experiences through superior operations management. As a reputable entity in the food service industry, the company places a strong emphasis on adhering to high standards, best practices, policies, and procedures that span guest services, food and employee safety, employee relations, development, and stringent financial objectives. The company takes pride in cultivating an environment where both employees and customers feel valued, ensuring operational and fiscal effectiveness across all its restaurant locations.
The Restaurant General Manager role is a critical leadership position within this esteemed restau... Show More
The Restaurant General Manager role is a critical leadership position within this esteemed restau... Show More
Job Requirements
- High school diploma or equivalent
- minimum three years of restaurant management experience including P and L responsibility
- proficiency in managing multiple shifts independently
- food safety certification according to state or local regulations
- valid driver’s license and reliable transportation
- ability to maintain an acceptable motor vehicle record for roles requiring business driving
- effective interpersonal and communication skills
- strong leadership and organizational abilities
- ability to operate under minimal supervision and manage multiple tasks
- commitment to upholding company standards and policies
Job Qualifications
- High school diploma or equivalent
- three years restaurant management experience with profit and loss responsibility
- proven experience managing all shifts without supervision
- advanced studies in business restaurant management or related field preferred
- food safety certification as per state or local requirements
- valid driver’s license and insurance for positions requiring driving
- acceptable driving record for district managers and assistant store leaders with significant business driving responsibilities
Job Duties
- Recruit train and develop successful assistant managers shift managers and team members
- implement and utilize employee orientation programs
- facilitate development and training plans for restaurant team
- ensure a positive motivating work environment
- conduct timely and effective performance reviews
- provide ongoing feedback and use constructive discipline
- document employee performance
- ensure effective communication channels and problem resolution on all shifts
- develop strong management team for shift access and problem resolution
- escalate matters to district manager assistant manager or human resources as needed
- ensure employee turnover is within company standards
- ensure restaurant meets company guest standards
- lead team to ensure 100% guest satisfaction
- deliver at or above company standards in voice of customer initiatives
- utilize blast to respond to guest complaints empowering team to resolve issues
- follow up on guest complaints
- manage restaurant financial controllables including labor overtime food supplies audits cash management and bank deposits
- maintain and protect company assets
- develop core behaviors and standards
- ensure training compliance and update operational manuals
- follow proper opening closing safety and security procedures
- maintain cleanliness and preventative maintenance programs
- ensure compliance with municipal state and federal codes health inspections and sanitation procedures
- utilize food safety checklist and ensure adherence to food safety standards
- communicate operational variances and employee issues to district manager
- monitor deletions and over rings to ensure adherence to company standards
- complete employee and restaurant paperwork timely
- comply with company policies
- implement and execute marketing programs
- recognize business generators and plan shifts accordingly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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