Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $109,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Vacation Time
Paid Time Off
401(k) with Company Match
wellness programs
Referral bonuses
Tuition Reimbursement
Employee Discounts
Job Description
Dean's Italian Steakhouse is a distinguished dining establishment located in Uptown Charlotte, renowned for its classic steakhouse experience infused with authentic Italian flavors. The restaurant specializes in serving prime cuts of beef, including 100% American Wagyu, and homemade pasta crafted with culinary expertise. Dean's Italian Steakhouse is celebrated for delivering a timeless dining experience within a modern yet rustic ambiance where every detail embodies the celebration of life through food, family gatherings, and exceptional service. This unique blend of Italian culinary traditions and classic steakhouse fare positions Dean's as a standout destination for guests seeking both authenticity and a memorable... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality or related field
- Proven managerial experience in restaurant or hospitality operations
- Strong understanding of financial management including budgeting and forecasting
- Ability to lead and develop a diverse team
- Excellent communication and interpersonal skills
- Flexibility to work various shifts including evenings, weekends, and holidays
- Commitment to upholding high standards of service and operational excellence
Job Qualifications
- Proven experience managing multiple leaders across diverse front-of-house and back-of-house teams
- Strong background in dining operations, with deep knowledge of wine and food pairings
- Experience managing multiple meal periods
- Prior oversight of In-Room Dining operations is a plus
- Process-driven approach with exceptional organizational and operational execution skills
- Demonstrated success in developing people and driving positive team culture
- Entrepreneurial mindset with a focus on continuous improvement and long-term growth
- Strong communication, business acumen, and problem-solving abilities
Job Duties
- Lead all aspects of restaurant operations to deliver a seamless, elevated dining experience across multiple meal periods
- Direct and develop a team of managers and associates, fostering a culture of excellence, accountability, and growth
- Drive operational performance through consistent execution of systems, processes, and service standards
- Oversee financial performance, managing budgets, forecasting, and strategic initiatives to achieve and exceed profitability goals
- Partner closely with the culinary and beverage teams to ensure menu quality, operational flow, and a strong wine and beverage culture
- Champion guest satisfaction and brand reputation by ensuring service excellence and quick resolution of all guest concerns
- Collaborate cross-functionally with corporate, marketing, and hotel leadership to align on promotions, activations, and business goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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